Reviews (359)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is a time‑saving, AI‑driven tool for inventory planning across locations, replacing spreadsheets and Stocky for many medium to large stores. They highlight flexible forecasting and stock health dashboards, plus centralized purchasing and PO management. Performance is described as accurate and intuitive once set up. Merchants consistently praise onboarding and support, citing detailed demos, patient guidance, and workflow‑friendly customizations.

June 23, 2026

We received excellent service. He answered all of our questions thoroughly and professionally, demonstrating extensive knowledge of the system. He explained everything clearly and in an easy-to-understand manner, which made the entire process smooth and reassuring. We truly appreciate his support, expertise, and willingness to help.

Ak'kin Footwear
United States
About 1 month using the app
May 12, 2026

Alex with Assisty was beyond helpful. Answered every question and this app is really gonna help us get a handle on our inventory! Thank you Alex.

Crowne Tools
United States
4 days using the app
March 23, 2026

This is an amazing inventory planning app. There are so many reports and features that I was a bit overwhelmed at first. I then booked a live demo and had a 70 minute demo walk-thru with Alex. He was so helpful in explaining the app, features, and also helped me setup some frequently used reports on the spot. I am really impressed with the app and the support so far. After a few more weeks, I will book another follow-up demo. Look forward to using this and helping us plan our inventory more efficiently going forward. Thanks, Alex!

Eveswish
Hong Kong SAR
Over 1 year using the app
March 16, 2026

I think this does what i want it to. Unfortunately i find it almost impossible to get assistance in the UK timezone so any issues I have take weeks to fix. Had on boarding 2 weeks ago and since then no-one is able to help at a time that works for me which results in agents not understanding my request and sending unhelpful links. Now run out of time on my free trial so paying full price fo something I don't even know works which is frustrating...

The Little Sock Company
United Kingdom
14 days using the app
April 29, 2026

Solid support from Rio, jumped on a call at 11pm est to assist and get our team ready for launch, great support from this developer.

Emmas Premium Services
United States
2 months using the app
April 21, 2026

so many ways to see the data, just like you want it. Takes a little time to set up. Looking forward to experimenting with it.

Tile ProSource
United States
3 months using the app
April 20, 2026

Rio was informative and explained the features of the app very well

OFUURE
Canada
2 months using the app
December 8, 2025

Great app. Has some advanced functionality not found in similarly priced software. We were looking for a PO manager and considering using another app to give us the forecasting functionality but this seems to do it all. Rio was very helpful in his demo video, and very responsive with email support.

First Aid Distributions
Australia
6 days using the app
July 7, 2026

Darius was very helpfull with the setting up of the app - looking forward to learn how to use it properly and get started.

WOVO Store
Italy
4 months using the app
October 22, 2025

I had an excellent meeting with Rio from the Assisty team today. He was incredibly patient, knowledgeable, and explained everything clearly step-by-step — especially around setting up inventory parameters, demand forecasting, and safety stock controls.

What really stood out was how he took the time to understand my specific business setup and limitations, then tailored his explanations to make sure the system fit my needs rather than overcomplicating things. He walked me through both the global and item-level configurations, helping me see exactly how to use Assisty to maintain accurate stock levels and avoid over-ordering.

I left the session feeling confident, supported, and impressed with the level of service.

Audiophile Shop AU
Australia
8 months using the app