Reviews (112)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this platform is a high-ROI SMS and email solution that quickly becomes a core revenue driver. Many report big gains in SMS revenue, rapid list growth, and strong deliverability with clear, honest attribution. They find setup, segmentation, and automations easy, with helpful templates, AI tools, and seamless Shopify integration. Support is frequently praised for proactive strategy, fast help, compliance guidance, and smooth migrations.

January 30, 2024

We've been using Attentive for a few years. Their Shopify integration is easy and seamless.

We can also always count on their White Glove support to help us if we have any questions or need help.

BonLook
Canada
Over 2 years using the app
Attentive replied August 26, 2024

Thank you for your feedback! We're thrilled to hear that your experience with Attentive over the years has been positive, especially regarding our easy and seamless Shopify integration. Teamwork makes the dream work. :)

It’s great to know that our White Glove support team has been a reliable resource for you whenever you have questions or need assistance. We're here to help you continue to succeed, and we appreciate your trust in us!

January 18, 2024

Attentive works great for our team! They are trend setters and always are on the forefront of innovation in terms of proprietary features. Their support team is also amazing.

Nectar Clothing
United States
About 1 year using the app
Attentive replied August 26, 2024

Thank you for your wonderful feedback! We're excited to hear that Attentive works great for your team and that you appreciate our commitment to innovation and proprietary features. It's also fantastic to know that our support team has made a positive impact on your experience. Your support motivates us to keep pushing the boundaries, and we look forward to continuing to help you succeed!

January 16, 2024

Attentive has been a top notch SMS provider. It's super easy to use and the White Glove support is second to none. Chat is always available so you never have to feel stuck, you can always get an answer. Reporting is great too.

makesy®
United States
Almost 3 years using the app
Attentive replied August 26, 2024

Thank you for your fantastic review! We're thrilled to hear that you consider Attentive a top-notch SMS provider and that you find the platform easy to use. It's great to know that our White Glove support and chat availability have made it easy for you to get assistance whenever you need it. We're also pleased that you're satisfied with our reporting features. Your feedback is greatly appreciated, and we're here to support your continued success!

January 16, 2024

Attentive is a terrific SMS marketing provider. Their white glove service is unmatched and has been critical for my lean marketing team. They are an internal part of our marketing communications and their employees have all been amazing to work with. They do a great job at providing you with helpful resources and tools!

MOSH
United States
Over 2 years using the app
Attentive replied August 26, 2024

Thank you for your kind words! We're so glad to hear that you consider Attentive a terrific SMS marketing provider and that our White Glove service has been essential for your lean marketing team. It's wonderful to know that our team members have been a valuable part of your marketing communications and that our resources and tools have been helpful to you. Your feedback inspires us to keep delivering exceptional service, and we're excited to continue supporting your success!

May 20, 2021

Love the deep integration with Shopify attentive has built, we are segmenting and sending better than ever!

Chicago Music Exchange
United States
7 months using the app
April 29, 2021

Easy to use, very 'attentive' customer service, and helps us add a lot more sales each month! Highly recommend!

Project Repat T Shirt Quilts
United States
3 months using the app
May 20, 2021

We love Attentive and would recommend it to anyone looking to scale the SMS/MMS program. The support is incredible.

Legacybox
United States
9 months using the app
May 19, 2021

Attentive is great! Easy to use, their team is awesome, and SMS performance since switching to Attentive speaks for itself!

Lilla P
United States
6 months using the app
Attentive replied August 26, 2024

Thank you for your positive feedback!

We're so glad to hear that you find Attentive easy to use and that our team has made a great impression. It's fantastic to know that you've seen strong SMS performance since making the switch. Your satisfaction is our priority, and we look forward to continuing to support your success!

April 26, 2021

The Shopify integration is easy to use as with everything Attentive touches. Highly recommend partnering with Attentive for SMS messaging!

PMD Beauty
United States
6 months using the app
June 7, 2021

Attentive has been a GREAT new asset to our business. The support team is great at start-up, and there for you as you go. So glad they are part of our program.

ZQuiet
United States
6 months using the app