Reviews (145)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app makes Australia Post label generation and printing fast and easy, saving hours each week and streamlining fulfilment directly in Shopify. They highlight accurate, flexible shipping rates and rules, including contract rates, margins, zones, weight-based packaging, exclusions, and flat-rate options. Bulk label features and fair pricing are appreciated, especially for small businesses. Many describe customer support as exceptional, with rapid, hands-on help via Zoom, phone, and clear documentation.

September 17, 2026

Configuration via the FAQ made the setup of the connection to Aus Post very easy. A follow up tech setup call provided clear instructions and made the system easy to implement. In addition, some great suggestions on how to optimise the config was appreciated.

guide-dogs-nswact
Australia
9 days using the app
PluginHive replied September 18, 2026

Thank you for your review!
We're glad we could help you automate shipping by setting up your Australia Post account for displaying live rates at Shopify checkout for your Australia based store.

If you have any questions, we're always here to help!

July 30, 2026

Amazing service. They have gone above and beyond to accommodate our custom needs. Very fast response times and always proactive in solving issues. Can highly recommend.

Wattle&Loop
Australia
About 2 months using the app
July 30, 2026

We have recently moved over to this App and i have found the staff helpful and able to work through issues. I would recommend this app if you have become frustrated with others who over promise and under perform.

Whitsunday Myrtle
Australia
About 1 month using the app
PluginHive replied August 7, 2026

Thank you for your review! We're glad to help you automate domestic and international shipping with your Aus Post MyPost Business account, display calculated rates, and generate labels within Shopify for your Australia-based herbal products store.
We truly appreciate your recommendation!

If you have any questions, feel free to reach out!

July 15, 2026

Amazing customer service. We have been wanting something like this for a long time to make our fulfilment easier. Thank you for such a great customer experience

The Laboratory Store
Australia
7 days using the app
PluginHive replied July 22, 2026

Thank you for your review!
We're happy we could help you integrate your AU Post eParcel account, display calculated shipping rates, generate labels, and configure delivery signature options for your Australia-based store specialising in clothing, shipping to Australia and New Zealand.

If you have any questions, we're always here to help!

May 29, 2026

We recently made the switch from our previous shipping app, Addition (AMP), to PluginHive's Australia Post Rates and Labels app, and the difference has been night and day.

The main catalyst for our move was the support from our old app, which can only be described as terrible. In complete contrast, the support team at PluginHive has been absolutely outstanding. Setting up accurate shipping rules can be complex, but every single time I contacted the PluginHive team, they responded within hours. Their replies were always concise, highly technical, and packed with the exact helpful information we needed to map out our business contract requirements.

Thanks to their fast turnaround times and excellent customer service, what could have been a stressful migration was made completely seamless. If you are running an e-commerce store in Australia and need a reliable Australia Post integration backed by a team that actually stands by their product, I cannot recommend PluginHive highly enough. Five stars!

Deadeye Darts
Australia
8 days using the app
PluginHive replied June 1, 2026

Thank you for your review! We’re glad to support your Australia-based darts and accessories store by helping you accurately pack products into the right boxes, display Australia Post shipping rates for both domestic and international orders, and generate shipping labels seamlessly using AU Post eParcel services.

We're also happy to hear that your migration experience was smooth and that our team could assist with configuring your shipping rules and business contract requirements.

We truly appreciate your recommendation and kind words about our support. If you have any questions, feel free to reach out!

July 7, 2026

Very responsive and the video guidance was super helpful. Great service!

SunnyMate
Australia
15 days using the app
PluginHive replied July 13, 2026

Thank you for your review! We're glad to help you automate domestic and international shipping with your AU Post MyPost Business account for your Australia-based store specialising in silicone glass cases.

If you have any questions, feel free to reach out!

June 4, 2026

Thank you to Manohar for being such a great support in setting up my installation.

Shwink
Australia
3 days using the app
PluginHive replied June 5, 2026

Thank you for your review! We're glad to help you automate domestic shipping with your AU Post MyPost Business account, print labels within Shopify, and configure AU Post boxes for packing for your Australia-based store specialising in stain removal items.

If you have any questions, feel free to reach out!

May 27, 2026

Wonderful support! Very professional and patient. And I was able to fix the issue I had right away.

Pure Earth
Australia
28 days using the app
PluginHive replied May 29, 2026

Thank you for your review! We're glad to help you automate shipping with your AU Post MyPost Business account, display live rates, and print shipping labels for your Australia-based store specialising in food and nutritional items, shipping to Australia, New Zealand, and the USA.

If you ever need additional support, don't hesitate to reach out!

May 11, 2026

Easy to use. Swift and Efficient support when we had an issue.

Timboon Railway Shed Distillery
Australia
27 days using the app
May 6, 2026

Great customer support. The team zoom called and fixed an issue I was having very quickly and explained how best to utilise.

Moto Superi
Australia
Over 2 years using the app
PluginHive replied May 13, 2026

Thank you for your review! We're glad we could connect with you via a live Zoom call and help you automate domestic shipping with your AU Post MyPost Business account, for your bike parts store based in Australia.

If you ever need additional support, don't hesitate to reach out!