Reviews (145)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app makes Australia Post label generation and printing fast and easy, saving hours each week and streamlining fulfilment directly in Shopify. They highlight accurate, flexible shipping rates and rules, including contract rates, margins, zones, weight-based packaging, exclusions, and flat-rate options. Bulk label features and fair pricing are appreciated, especially for small businesses. Many describe customer support as exceptional, with rapid, hands-on help via Zoom, phone, and clear documentation.

April 19, 2024

Great support

goodles.com.au
Australia
About 1 hour using the app
PluginHive replied May 9, 2024

Thank you!

If you have any questions, feel free to reach out anytime!

Regards,
Australia Post Rates & Labels App Team

April 11, 2024

Great Service

HealthiaBee
Australia
5 months using the app
PluginHive replied May 9, 2024

Thank you for your review.

Regards,
Australia Post Rates & Labels App Team

April 10, 2024

Extremely helpful!

Star & Co
Australia
3 days using the app
PluginHive replied May 9, 2024

Thank you!

If you have any questions, feel free to reach out anytime!

Regards,
Australia Post Rates & Labels App Team

March 21, 2024

a comprehensive app with a lot of features and good support

Tea Life
Australia
5 months using the app
March 7, 2024

Fantastic help thank you

Walkabout Tails handcrafted pet accessories
Australia
9 months using the app
January 23, 2024

thank you very helpful and explained well
thanks again

Coffee Cookie & Me
Australia
7 days using the app
December 28, 2023

Excellent app and great customer service. Highly recommend

Hair Supply Direct
Australia
10 days using the app
September 25, 2023

Wonderful help and service thankyou

bridget bodenham
Australia
Almost 3 years using the app
September 7, 2023

This was very helpful in finalising my business plan. Thank you so much.

Willow and Oak Collective
Australia
3 days using the app
July 30, 2026

Thank you Sibi so much for your assistance this morning. Even though I had already set up the information in the app beforehand, it was great to have confirmation that everything had been actioned correctly.

I also really appreciate you showing me where to add an additional margin so it can be included in the calculated rates at checkout. That was incredibly helpful.

You were so lovely, patient, and knowledgeable, and it's reassuring to know that I can reach out again if I need any further assistance.

It's refreshing to experience such excellent customer service—it has become quite rare these days. Thank you again for making the process so easy and for providing such outstanding support.

Aubrey Liqueurs
Australia
About 18 hours using the app
PluginHive replied August 7, 2026

Thank you for your review! We're glad to help you display calculated shipping rates at checkout with your Aus Post eParcel account for your Australia-based handcrafted liqueur store. Happy to hear our support team could guide you through the finer details of your setup seamlessly.

If you have any questions, feel free to reach out!