Reviews (145)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app makes Australia Post label generation and printing fast and easy, saving hours each week and streamlining fulfilment directly in Shopify. They highlight accurate, flexible shipping rates and rules, including contract rates, margins, zones, weight-based packaging, exclusions, and flat-rate options. Bulk label features and fair pricing are appreciated, especially for small businesses. Many describe customer support as exceptional, with rapid, hands-on help via Zoom, phone, and clear documentation.

October 6, 2025

I am brand new to using shopify, building a store and anything ecommerce. The customer support team has been amazing, sending videos and guides to walk me through certain roadblocks and even jumping on a free zoom with me! Have felt supported by PluginHive from beginning to end.

Herd and Harvest Farm
Australia
18 days using the app
September 24, 2025

Training was very good and informative. The instructor was very pleasant and showed really good knowledge of the product.

Barra Pro
Australia
About 3 hours using the app
PluginHive replied September 30, 2025

Thank you for your review! We're glad to help you integrate your AU Post MyPost Business account and set up domestic shipping services for your Clothing store based in Australia.

If you ever need additional support, don’t hesitate to reach out!

September 16, 2025

Manohar's assistance in finalising my setup was terrific. He was friendly, helpful, patient and provided easy-to-follow instructions. Thanks for the support.

MARROK
Australia
About 22 hours using the app
PluginHive replied September 24, 2025

Thank you for your feedback! We’re glad to assist you in automating shipping with your Australia Post MyPost Business account and setting up domestic shipping services for your store, specialising in beauty products based in Australia.

If you have any questions, feel free to reach out!

August 1, 2025

great customer service & help from Priyanka!

Muun Skincare from Seoul
Australia
5 days using the app
PluginHive replied August 5, 2025

Thank you for your review!

We're happy to help you integrate your Au Post MyPost Business account and set up the domestic and international shipping options for your store, specialising in skincare products based in Australia.

If you have any questions, please don't hesitate to reach out.

July 25, 2025

Priyanka was very good at explaining to me, the label generation is very easy, and so to is the entire platform

Zela Wellbeing
Australia
2 days using the app
June 27, 2025

Priyanka was an amazing person to help us solve issues we had with our Aus Post app - she was so thorough and took her time making sure we were doing the right then and explained everything in detail to ensure we understood where we went wrong and how we can fix it. She has taken so much stress and uncertainty off our shoulders and i feel so grateful to have been connected to her. Priyanka, thank you for your help and really caring for us. We will definitely reach out to her specifically with any other issues we may face.

The Iron Spray
Australia
6 months using the app
PluginHive replied July 3, 2025

Thank you for your review! We’re happy to assist you in integrating your Australia Post MyPost Business account and setting up domestic shipping services for your store, specialising in Iron Spray products in Australia.

If you have any questions, feel free to reach out!

May 28, 2025

HI its Abintah i have contacted plugin hive to resolve some of the issues I have been struggling with and their customer service responded in minutes and provide great help with all of my questions highly recommended

999automotive
Australia
About 1 hour using the app
May 28, 2025

Priyanka was amazing. Everything was configured super quickly with her help. Thank you!

Barefoot Healing
Australia
About 23 hours using the app
PluginHive replied June 2, 2025

Thank you for your review! We're glad to help you automate global shipping with your Aus Post MyPost Business account for your Store, specialising in Bedcovers and Earthing Kits based in Australia.

Feel free to reach out if you need any further assistance!

May 23, 2025

Good service so far & helpful support

Racing Supplies
Australia
About 21 hours using the app
PluginHive replied June 2, 2025

Thank you for your review! We're happy to help you integrate your Au Post MyPost Business account and set up the domestic shipping services for your store, specialising in Horse Racing Accessories based in Australia.

If you have any questions, feel free to reach out!

May 21, 2025

Fantastic Service. I booked a time with the agent, and he was very patient with me as I'm not very good a tech stuff. My shopify store now links directly with Aust Post. Happy Days! Thank you

My Store
Australia
12 days using the app
PluginHive replied May 29, 2025

Thank you for your review! We're happy to help you integrate your Au Post MyPost Business account and set up the domestic and international services for your store based in Australia.

If you have any questions, feel free to reach out!