Reviews (145)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app makes Australia Post label generation and printing fast and easy, saving hours each week and streamlining fulfilment directly in Shopify. They highlight accurate, flexible shipping rates and rules, including contract rates, margins, zones, weight-based packaging, exclusions, and flat-rate options. Bulk label features and fair pricing are appreciated, especially for small businesses. Many describe customer support as exceptional, with rapid, hands-on help via Zoom, phone, and clear documentation.

Edited March 9, 2020

This feed back was meant for another app I was confused about which app I was working with, this pp has no support ...sorry guys

Nursery 2 U
Australia
17 days using the app
March 14, 2023

Great service, very prompt and helpful. The app even though we have only had it for 2 days seems to be what we are looking for thus far.

Modern Grace
Australia
5 days using the app
PluginHive replied March 15, 2023

Dear Modern Grace,

Thank you for taking the time to share your positive feedback. We're happy that we were able to help you print your Australia Post shipping labels.

If you have any questions, please don't hesitate to reach out to us. We're always here to help!

Happy Shipping with PluginHive!

Best Regards, 
Australia Post Rates & Labels App Team

December 10, 2020

These guys are legends. Best support. Thanks, team. It was a bit complicated to setup but these guys will help you like it's their own website.

Code Black Coffee
Australia
12 days using the app
PluginHive replied December 11, 2020

Thanks a lot for the review. It was our pleasure to help you streamline your shipping process.

December 9, 2019

Amazing app! It is so easy to use and most importantly it saves a huge amount of time to generate and print labels! The support team are always responsive and timely too.

SONYA SWIM
Australia
3 months using the app
June 7, 2023

Used this app as a replacement for external shipping software. Provides the same functionality without having to leave Shopify!
Customer support has been very quick and helpful.

Josie Coffee
Australia
22 days using the app
February 23, 2023

Amazing customer service. So patient and manages to answer all questions. Even works remotely to make sure you're set up properly. Generating the labels is easy and straight forward.

Good Citizens Eyewear
Australia
8 days using the app
Edited February 23, 2023

Addina was a great help and made the process nice and easy to help me understand via a zoom chat! Australia Post Rates & Labels! I am looking forward to my journey with Australia Rates and Labels!

EMILIA VICTORIA
Australia
3 days using the app
February 9, 2021

I use this app to consolidate my customer information onto my shipping label as well as integrating the Australia Post rates which are linked to my account using this Australia Post Rates & Labels, very easy to set up from the app

Go Eco Store
Australia
6 months using the app
PluginHive replied February 11, 2021

We are glad to know that you are happy with the app’s rates and shipping labels features. Thanks a lot for sharing your experience.

January 3, 2022

I am totally blown away at the level of customer service I have received today! Shortly after downloading the app I received a phone call asking if I needed any help with anything and sure enough I did. Anees was so very patient with me and incredibly helpful!

PolyPaige
United States
About 2 months using the app
April 5, 2021

We looked at and tested a number of different apps for AusPost parcel integration and labelling. We found PluginHive's app the best in terms of functionality, support and cost. The support team are very responsive with any queries or issues we encounter and everything has been sorted out very quickly. The experience has been fantastic and we are very happy with our choice. Great work team!

EduThreads
Australia
3 months using the app
PluginHive replied April 9, 2021

We’re are glad to know that you have liked our app the best out of the ones you have tested. And thank you very much for appreciating our team. This means a lot to us.