Reviews (195)

Overall rating
4.3
Counts per rating level
  • 73% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is powerful for complex promotions Shopify can’t handle, like tiered discounts by cart value or quantity, category‑specific or customer‑tagged percentages, and “percent off highest‑priced item” with caps. They value flexible “buy X, get Y” and free‑gift options, stacked discounts, and reliable performance. Many report higher order values and praise the fast, hands‑on support, including custom walkthroughs, training calls, and theme/code adjustments.

November 5, 2024

good

Bella Italia store
Austria
About 2 hours using the app
Staytuned replied November 7, 2024

Hey there Bella Italia store and team!

Thank you for taking the time to share feedback. Can you tell us more about your experience? Is there anything specific that we can improve to make our app better?

I hope to hear from you soon!

Regards,
Sharky
Team Supervisor - ADU: Automatic Discounts

November 28, 2016

It's stopped working and it's caused major issues midway through an ad campaign and now we have lots of angry customers who thought they were getting money off!

The back office now displays
504 Gateway Time-out

nginx/1.4.6 (Ubuntu)

Not good.

Gumbiesflipflops
United Kingdom
4 days using the app
Staytuned replied April 16, 2019

Hi, since your review, we have split the app in 3 servers:
- one for the admin part of the app (what merchants play with)
- one for the store side (what customers play with)
- one for what applies the discount automatically
Therefore we split the load and prevent this from happening again.

July 16, 2017

Love this app. It does what it says. Simple and easy to set up and use.

Grownmanshave
United States
About 2 months using the app
June 22, 2021

Easy to use, works as intended with plenty of flexible options. Excellent developer support with configuration.

Campaign Coins
Australia
About 2 months using the app
May 3, 2021

Outstanding customer support. Really responsive and helpful. they helped me in whatever i needed to configure the app in the first time

Dermarket
Colombia
4 days using the app
February 13, 2021

Setup automatic discount for certain products when buying in combo's. Took some research to understand how to use different tools in the app, but the results are great.

Winest.HK
Hong Kong SAR
17 days using the app
August 11, 2022

Could not be happier-I had a query that would have taken me weeks to figure out. The team recorded a video to talk me through the solution and it’s all set up in minutes!

A Little Bird Co.
United Kingdom
About 1 month using the app
November 30, 2016

Great. Using it mainly for automatic discount links and so far it has been flawless. Thanks!

Ionic Epic Shoes
United States
15 days using the app
Edited March 7, 2019

Nous avons reçu un très bon service afin de configurer l'application correctement en fonction de nos besoins. L'application aide grandement à l'application automatique des rabais pour nos membres!

Douceurs et petits poids
Canada
About 1 month using the app
February 3, 2017

This has helped us in many ways. The biggest is on our wholesale store where we use this to lock down access to all products unless a customer is tagged with "dealer" or "approved". If they are, then when they log-in, they see everything and can order easily.

This is a simple and highly useful app. We are very grateful for it.

Colby Valve
United States
14 days using the app