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I wish i would have read more reviews before installing AWIN. The platform sneaks sales through you didn't approve and they continue to send invoices for sales they didn't drive.
Hi Sprints INC,
Thank you for your review and we apologize for any frustrations you have experienced when working with Awin. If you’d like to discuss the above-mentioned issue further with a member of the team, you can contact our affiliate support team here: https://success.awin.com/s/contactsupport.
Otherwise, you can reach us via email at US-AdvertiserSupport@Awin.com. Sometimes our emails go to spam; if you don't receive a response from us we recommend checking that folder.
Sincerely,
The Awin team
Works fantastically, always offers accurate tracking information and makes dealing with our affiliate programme very easy.
Thank you for your 5* review. We're so pleased that you've had a great experience using Awin and our Shopify app.
So much easier than having to install the tag manually and risk not having accurate data. Great solution that can easily be developed for more advanced programmes in the future :)
We're pleased to hear you're satisfied with the app and thank you for the 5* review! Good luck with your affiliate programme.
Easy to install and worked quickly out the box. Awin is proving to be a great platform to expand our audience. Also - thanks for making it free too, makes the barrier to adoption much less internally. Thanks
Thank you WUKA for the 5* review. We wish you all the best in your affiliate programme 🍀
Horrible!!! Horrible!!!! Horrible APP!!! Do not install!!! They do NOT support the United STATES! To get a hold of anyone there is nearly in possible. To leverage there platform after paying the extreme set up fees is nearly impossible. I've had for a year and and not a single sale!
Hi Belle Vous Beauty,
We're sorry to hear you haven't enjoyed your experience with Awin and our Shopify app. Our goal is to always provide best-in-class solutions and support. For quick training and support using our platform, our Advertiser Success Center is your best place to start: https://advertiser-success.awin.com/. Additionally, our team is happy to further assist and you can reach them via email at US-AdvertiserSupport@Awin.com. Sometimes our emails go to spam; if you don't receive a response from us we recommend checking that folder.
Sincerely,
The Awin team
Fraudulent company. They'll take your money and then stop responding altogether.
We had very little traffic attributable to Awin and no conversions over the course of several months. We tried to reach out to the Client Services team to get assistance, and they simply didn't respond.
They charge exorbitant "start up fees" so that you can trade one email with a technical team who provides no guidance, because all you have to do install the Shopify app. I suspect they make most of their revenue signing up customers and then hoping they forget that the app is installed.
Hello Battery Wholesale,
We're sorry to hear you didn't enjoy your experience with Awin and our Shopify app. Our goal is to always provide best-in-class solutions and support, along with competitive pricing. Should you still wish to optimize your affiliate marketing activity via Awin, we recommend visiting our Advertiser Success Center for various guidance on technical integrations, navigating the platform, partnership opportunities, and more: https://advertiser-success.awin.com/. Additionally, our team is happy to further assist and you can reach them via email at US-AdvertiserSupport@Awin.com. It sounds like you may have not been successful in receiving a response from our team but please note sometimes our emails go to spam folders; if you don't receive a response from us we recommend checking there.
Sincerely,
The Awin team
Awin is a great Affiliate Marketing Platform! I believe they're the largest network globally. When you become an advertiser you can find countless publishers around the globe to promote your store in return for a commission on each sale. With this app Awin provided a hassle free Technical Integration for your Shopify store. The only thing that would be still great to add would be a product feed integration, so that the Awin app can pull a product feed straight into your affiliate campaign - without having to pay for another app in order to have this. Thank you Awin!
Thank you for your 5* review, it's great to hear you've benefited from the Awin Shopify app. Appreciate your feedback on the product feed - will share this internally to see if there's anything we can do here. All the best with your affiliate programme!
- Awin
Brilliant app...saves me time manually integrating....and just to comment on the bad review below, I have run Awin program for years and at present easily taking 200k a year through there. Using Awin does not guarantee you sales, it only connects you to the world of possibilities...you have to do your own marketing there, its not going to come by itself..or you can hire someone to run your program for you.
App does not charge you money...signing up to be a merchant on any affiliate network does, and sometimes even more.
Thank you for your 5* review. We're so pleased that you've had a great experience using Awin and our Shopify app.
WARNING!!! This app will charge you a $550 (!!!) setup fee. We live in Online Age. I have no idea why they charge these hefty unrealistic fees. Not only that, the monthly fee is $30. I do not recommend this app/provider, the fees are unfair. There are fair affiliate platforms that only charge a fee when an affiliate has made a sale of your product/service.
Hi PicToArt,
We're sorry to hear you haven't enjoyed your experience with Awin so far. While we strive to offer transparent and fair pricing on Awin, and have various affiliate marketing solutions available. Our team would be happy to discuss these with you in greater detail, and you can reach them at us-newbusiness@awin.com.
Thank you,
The Awin team
Achtung: Extreme Kostenfalle! Die beworbene Funktion
"Du brauchst deine Transaktionen also nicht mehr manuell zu genehmigen oder abzulehnen"
existiert so nicht! Nur komplett stornierte Bestellungen werden übertragen, nicht bezahlte oder retournierte Bestellungen werden ignoriert, wodurch schnell große Summen zu hoher Provision gezahlt werden. Ich habe den Support auf dieses Problem hingewiesen, woraufhin man mich nur damit vertröstet hat, das Problem "weiterzugeben". Was auch immer das bedeuten soll: Die Problematik ist also bei Awin bekannt, aber wird trotzdem weiter beworben. Unseriöse Geschäftspraktik.
Edit: Zur Antwort auf die Rezension: Ihr Support ist leider überhaupt nicht hilfreich gewesen und hat den Hinweis auf falsche Informationen in Ihrer Bewerbung ignoriert. Zusätzlich hat er keinerlei Informationen bereit gestellt, wann die eigentlich versprochenen Funktionen bereitgestellt werden und sich auch geweigert, mich darüber auf dem Laufenden zu halten. Eine Entschädigungszahlung zu in der Vergangenheit aufgrund der Falschinformationen entstandenen Schäden wurde auch nicht gezahlt. Ich muss daher dabei bleiben: Leider ein unterdisch schlechter Support von Awin.
Lieber Advertiser,
vielen Dank für das konstruktive Feedback.
An dieser Stelle möchten wir hervorheben, dass wir das konstruktive Feedback an unsere Produktentwicklung weitergegeben haben und durchaus ernst nehmen. Aktuell können wir jedoch keine konkrete zeitliche Einschätzung treffen, inwiefern weitere Updates erfolgen werden. Gleichzeitig möchten wir betonen, dass wir den Feature-Umfang sehr intensiv im Rahmen der bisherigen Kommunikation erläutert haben und es laut unserem Verständnis zu einer unterschiedlichen Auffassung kommt, welche Funktionalitäten das Plugin aufweist.
Viele Grüße
Dein Awin Team
