Reviews (33)
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We’ve been working with Awin for almost a year and couldn’t be happier. The Core Package gives us outstanding support and thanks to Awin we’ve connected with publishers we would never have come into contact with otherwise. Highly recommended!
Hi there,
Thank you! We're pleased to hear the Core Package has been valuable and helped you connect with new publishers. We truly appreciate the positive feedback.
Best regards,
The Awin Team
I have been working for a big Dutch brand, and we are working with AWIN for over 2 years now. The service is very good, we have account management & we always get very quick help. The revenue from affiliate marketing is insane for both top funnel and lower funnel.
I would recommend all big brands, but also small brands to work with AWIN to increase revenue.
Hi, Zelesta.de, thank you for your thoughtful feedback!
We're thrilled to hear that affiliate marketing has delivered strong results for your brand, and that our team has been able to support you effectively. We truly value your recommendation and look forward to continued success together.
Kind regards,
The Awin Team
The so-called “Essentials Service” from AWIN is a huge disappointment. It consists of just two emails explaining how to link your shop, with no meaningful support beyond that. The service fees are exorbitantly high and the billing process is confusing. After over a month of use, I’ve seen zero effective traffic or conversions from AWIN. Completely ineffective and not worth the cost.
Hi Best Ceramics,
Thank you for sharing your feedback.
We're sorry to hear that your experience with the Essentials Service did not meet your expectations. We strive to support all of our partners effectively and did make multiple attempts to engage both before and after the program went live. This included outreach during the setup phase, a dedicated Launch Call offer (which was declined in favor of email communication), and timely responses with detailed guidance and resources. While we regret that these efforts did not lead to the results you were hoping for, we remain committed to helping our partners succeed and are always open to further collaboration or feedback to improve the experience.
If you need assistance, please don’t hesitate to contact our support team directly: https://success.awin.com/s/contactsupport?language=en_US. We’re here to help and ensure you get the most out of the service.
Best regards,
The AWIN Team
ok I do not know how to describe awin.
- They take attribution of pretty much all the sales they can possibly can, even if they are not driven by awin.
- Even if you cancel the commisions for the affiliates, they will try to charge you.
- we have had custom made orders from customers that we had for years that they attribute themselves, claiming that the customer had a "cookie".
i do really believe is a bit of a scam, we will not recommend.
Dear Velodrom CC,
Thank you for taking the time to share your experience. We're truly sorry to hear that you've encountered these issues, and we understand how frustrating this must be.
We take concerns about attribution and billing very seriously, and what you’ve described is not the standard we aim to uphold. We’d really appreciate the chance to investigate this further and clarify what happened. Please reach out to our Support team via https://success.awin.com/s/contactsupport using the subject line "Shopify Review" and include your account ID along with a summary of the issue. This will allow us to escalate the matter and ensure it’s looked into promptly by the appropriate team.
We want to be fully transparent and work with you to resolve any misunderstandings or errors. Thank you again for your feedback, it helps us improve.
Warm regards,
The Awin Team
From my experience Awin is simply the best Affiliate Network I have worked with; I was able to easily build my network according with my publishers preference.
The platform is very intuitive with the opportunity to test strategies and integrate tools; finally their support is just amazing! Fully recommended.
Wow, your review just made our day! 🎉 We're thrilled to hear that Awin has been your go-to Affiliate Network. Thanks so much for sharing your experience!
Absolutely disappointing service! The commission was suddenly miscalculated without any changes from our side, I can only guess that the app caused the issues. Unfortunately, I never received any answer to all of my urgent emails seeking support.
We're really sorry to hear about your disappointing experience. This isn't the level of service we aim for, and we apologise for any inconvenience caused.
To get to the bottom of the commission miscalculation swiftly, we'd appreciate it if you could email: dach-technicalclientsupport@awin.com and share more details.
We're committed to making things right, and your feedback is crucial in helping us improve.
disappointing
We’re sorry to hear that your experience with Awin has been disappointing. We’d love the chance to understand what went wrong and how we can make it right. Please reach out to our customer support team at https://advertiser-success.awin.com/s/contactsupport?language=en_GB, and we’ll do our best to assist you.
Best regards,
The Awin Team
does not work
We're sorry to hear that you’ve had trouble using the platform. We'd like to understand more about the issue so we can help resolve it. Please reach out to our Support team via https://success.awin.com/s/contactsupport, using the subject line "Shopify Review", and include your account ID along with a brief description. We'll be happy to assist you further.
Best regards,
The Awin Team
Buona app di collegamento, anche se non utilizziamo tutti i servizi.
Grazie per il tuo feedback! Siamo felici che tu trovi l’app utile per i collegamenti. Se hai bisogno di assistenza o vuoi scoprire come sfruttare al meglio tutti i nostri servizi, il nostro team di supporto è a tua disposizione.
Cordiali saluti,
Il Team Awin
Great app, and a fantastic team behin it!
Thank you for your kind feedback. We're glad to hear you're enjoying the app and appreciate your recognition of the team.
Best regards,
The Awin Team
