BSS B2B Request a Quote (RFQ)

BSS B2B Request a Quote (RFQ)

Reviews (197)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app suite is a game changer for B2B and wholesale on standard Shopify, with smooth quoting, quick/variant order forms, custom fields, hidden prices, and customer‑specific pricing and product ranges. It supports net terms, credit limits, VAT‑exempt pricing, and PO‑based checkout. Many highlight fast, solution‑oriented support that handles theme tweaks and custom logic, and report reliable performance that reduces manual work and speeds ordering.

August 16, 2024

This suite of apps solves so many of our website development issues. Now we're able to offer our wholesale customers a much better user experience, elevating our brand.

Installation was a breeze with a team of BSS B2B developers writing code and making everything fall into place. Thanks Jonas for the great service.

BeeKind Wholesale
Canada
4 days using the app
BSS B2B Solutions replied August 23, 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

Wish your business all good!

August 16, 2024

This suite of apps solves so many of our website development issues. Now we're able to offer our wholesale customers a much better user experience, elevating our brand.

Installation was a breeze with a team of BSS B2B developers writing code and making everything fall into place. Thanks Jonas for the great service.

Beeswax Works Wholesale
Canada
8 months using the app
BSS B2B Solutions replied August 23, 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

Wish your business all good!

July 11, 2024

We are searching for a B2B solution to run our business and we chose BSS after a serious research on the market, their apps are quite straitforward and easy to use.
Nothing is perfect we do have experienced some incompatibe issues but Jolie together with her team provided us incredible supports and most of time the issues could be solved the same day.
Working with Jolie is really a pleasure because she can understand your points right away even though sometimes it's about some complicated technical issues and she always tries her best to support.

JF Blossom
Netherlands
10 days using the app
BSS B2B Solutions replied July 15, 2024

Thank you for the 5-star rating!

We're thrilled to hear that you found BSS to be a top B2B solution for your business needs. It's great that you appreciate the straightforward and user-friendly apps. We're glad our team has provided you with incredible support, resolving issues promptly. We're delighted to know that working with Jolie has been a pleasure for you.

Thank you for your kind words!

April 19, 2024

Being able to handle simple B2B functions like Net Terms purchasing without pushing to an enterprise-level subscription was hard to find, but this app provided what we needed at a very fair price. On top of this, app developer support has been excellent, even if it's on the other side of the globe and requires a 12-hour turnaround time. Thanks to Emma for that! Looking forward to exploring the other functions as our business continues to grow.

Culimer Equipment LLC
United States
10 days using the app
BSS B2B Solutions replied May 3, 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

Edited May 7, 2024

Customer Service rating: 5 stars

Really happy with the support from the BSS team. They make it easy to work together to find a solution to any of the questions I have.

Joy and Jena have been so nice and helpful!

App Review: 3 stars
This is not a plug an play app. EVERYTHING needs to be installed by the dev team. The flow of how everything works for desktop, requires you to also explicitly request for mobile and tablet as well. This is frustrating when personally, I'd expect the same behaviour for all devices as a default, not the exception. This has led to much frustration.

The only saving grace is that they have been able to provide great customer service and quick solutions to all of the issues raised. However, there have been MANY issues.

Parrs Products Wholesale
New Zealand
About 1 month using the app
BSS B2B Solutions replied May 8, 2024

Hi team,

Such a pity to see that you've updated your review in which it seems like you are not fully satisfied with our app yet.

"EVERYTHING needs to be installed by the dev team."
=> Since we are not allowed to auto-upload code to the theme anymore, manual installation is needed. Also, every theme has a different structure and every site has its own 3rd-party app installed so it would be the best to let us help you with the setup to avoid any possible conflicts.

"The flow of how everything works for desktop, requires you to also explicitly request for mobile and tablet as well."
=> Thanks for this feedback. We've emphasized the importance of this to our team again and we will for sure improve for next requests.

Again, thank you so much for staying with our apps and sharing all the honest and helpful recommendation. Our team is always trying our best to improve your experience with our app.

If you need any further support, don't hesitate to contact us at support-sbc@bsscommerce.com or via our Live Chat from our apps.

March 27, 2024

This app is incredible for B2B portal. Joy and her team have gone above and beyond to customise the app for our websites needs and have done it rapidly when we have needed it. The app itself has so many parts to it to be able to customise it to our companies needs and the B2B team are so quick in responding and solving and queries/issues. It's not easy to find a wholesale solution for your shopify website and honestly you can look no further than B2B. The customer service is second to none and they have created some very useful apps for our business.

Hychem Direct
Australia
4 months using the app
BSS B2B Solutions replied June 4, 2024

Thank you for your 5-star rating!

We're thrilled to hear that you are enjoying the app and the customizations provided by our team. We strive to provide excellent customer service and solutions tailored to your needs. We appreciate your kind words and are glad to hear that the app is meeting your company's requirements.

Thank you for choosing us!

March 11, 2024

We have been using their service for some time now. Their support is quick to respond and trying their best to solve the issues raised. They helped me install the app when I couldn't. App is easy to understand.

Although I am missing some features I wish is resolved in the future, which is more about shopify's issue. What I mean is that the product that is hidden shows up as a blank space on collection page and you have to scroll through multiple pages before you can see a product which is not hidden because of product sorting.

Sara Fine Jewels Ltd.
Hong Kong SAR
Over 1 year using the app
March 4, 2024

We've added this app to our website quite recently and have already seen the benefits with customers positive reaction and experience using the Variants Order feature of the app.

We are going to use other areas of the app eventually, but so far are very satisfied with the clear changes it has brought to us.

When we started setting up the app, we did need some modifications doing so that it could conform to our exact needs, and as always, Jena and the team delivered in a professional, friendly and quick manner.

Would highly recommend!

Pan World Brands
United Kingdom
11 days using the app
BSS B2B Solutions replied March 5, 2024

Thank you for your 5-star rating!

We greatly appreciate your positive feedback about the Variants Order feature and the improvements it has brought to your website. We are glad to hear that Jena and our team were able to provide you with the necessary modifications promptly and efficiently.

Your recommendation means a lot to us!

October 12, 2023

I have been receiving help setting up this app for the last few days, and I am at a point now where things are looking very good. The app has allowed me to setup an area where my customers can register an account, then once I verify it, they are able to purchase using a PO # at check out, rather than a credit card. There were a few things to setup, but I was lead through the entire process by a very competent team, with my point of contact being Jena Nguyen. Thanks for being patient with me Jena, and helping me make the site look good, and the process work smooth.
Kind Regards, Gary

Backtrack
Canada
15 days using the app
BSS B2B Solutions replied October 16, 2023

Thank you so much for your 5 star rating!

We are glad to hear that, with the help from our competent team, including Jena Nguyen, things are looking good and working smoothly.

We appreciate your patience and are grateful for your positive feedback.

September 21, 2023

We have a very complex wholesale solution need and this app with conjunction of the other apps from BSS commerce works perfectly, couldn't be more happy with the customer experience and the app itself. Jennie P. and the tech support have been there to handle all my questions.

Labeda Wheels
United States
3 months using the app
BSS B2B Solutions replied September 27, 2023

Thank you so much for your 5 star rating!

We really appreciate you taking the time to share your thoughts with us. We are thrilled to hear that our wholesale solution works perfectly for you, and that you are happy with the customer experience and our app. We are also glad that our support team were able to help with all of your questions.

Thank you for the positive review!