BSS B2B Wholesale Pricing

BSS B2B Wholesale Pricing

Reviews (1,191)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this is a powerful all‑in‑one wholesale suite for running full B2B operations on a standard Shopify store while still serving retail customers. They highlight flexible pricing with customer‑specific lists, wholesale tiers, volume discounts, VAT handling, net terms, quotes, and access control. Many find it reliable, quick to set up, and highly recommend the responsive support, including help with complex integrations and custom features.

Edited June 21, 2022

Great app & excellent support from Emma and her team! We are using this app in two stores in Europe and had ZERO issues. B2B and B2C easily possible. The customer service and tech support is amazing, they make everything happen that is possibly in their power! We also use BSS store locator. We tried various other apps before, that is the only one that runs smoothly. I can highly recommend! Thank you Emma and the entire team! Super app & grossartiger Support von Emma und dem gesamtem Team! Wir nutzen diese app in zwei Stores und hatten keinerlei Probleme. Super customer & tech service support, viele Dinge werden auf Anfrage auch möglich gemacht, die in der app von Haus aus nicht vorgesehen sind. Wir nutzen mehrere BSS apps in mehren stores. B2B/Wholesale Solutions macht die Kombination von B2B und B2C in einem store problemlos möglich, auch Europaweit. BSS store locator ist auch sehr zu empfehlen. Wir haben mehrere apps ausprobiert, diese ist die einzige die einwandfrei läuft. Danke an Emma und das gesamte Team!

Swiss Galoppers Europa
Netherlands
Over 1 year using the app
BSS B2B Solutions replied December 26, 2021

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

June 11, 2025

The app is very complex and unfortunately quite confusing to navigate. The user interface lacks clarity, making it difficult to find specific features or settings without spending a considerable amount of time exploring. This steep learning curve may be frustrating, especially for users who expect a more intuitive experience.

While the support team is generally friendly and tries to be helpful, they often seem to lack the necessary knowledge to resolve even basic issues, particularly when it comes to more advanced questions about the app or Shopify in general. Communication can also be challenging, as their English skills are sometimes limited, leading to misunderstandings or incomplete answers.

GlowKontor
Germany
5 days using the app
BSS B2B Solutions replied June 12, 2025

Hi there,

We're truly sorry for the confusion and initial miscommunication you experienced.
We completely understand how frustrating it can be when the app doesn't feel intuitive, and we sincerely apologize for falling short of your expectations.

That said, our team has been actively working to resolve your concerns and has implemented a custom solution directly on your draft theme to better match your needs. We’d really appreciate it if you could review the changes and let us know your feedback when you have a chance.

Once again, we’re sorry for the trouble. Delivering a smooth experience and helping you succeed is always our top priority. Thank you for your honest feedback – it truly helps us improve.

October 11, 2023

This app solves all our B2B needs. Thank you for the fast and extensive technical support! Every wish was fulfilled and everything was optimally adapted to our needs. Outstanding customer service! An absolutely recommendable app for every B2B shop, definitely use it!

Lagertechnik Direkt
Germany
6 months using the app
BSS B2B Solutions replied October 16, 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at support-sbc@bsscommerce.com and our agents will be right there.

Wish your business all good!

May 1, 2025

We haven’t launched our site yet, but so far, this app has been everything we hoped for. The features are impressive, even on the basic plan which includes custom registration forms and volume-based discounts. We’re already considering upgrading to the advanced plan for even more functionality. It has everything you need to run a wholesale business smoothly. Plus, the customer support is outstanding. Fast, helpful, and detailed every time we’ve reached out.

Brief Insanity Wholesale
United States
3 months using the app
November 4, 2024

Easy to integrate and great support / guidance. I recommend.

HOSPITALITY FOODS
United States
About 1 month using the app
October 23, 2024

Concerns were immediately addressed.

Bite and More
Türkiye
About 1 month using the app
June 23, 2024

Only new so still working it all out, had an issue and the team were fantastic and got it working for me. Very prompt and friendly service especially since it was a Sunday I contacted them.

Aussie Whimsical Designs
Australia
1 day using the app
BSS B2B Solutions replied July 7, 2024

Thank you for your 5-star rating!

We are delighted to hear that our team provided prompt and friendly service to assist you on a Sunday.

We appreciate your feedback and are here to help with anything you need.

March 11, 2024

Great service, very useful and kind.

BeBe Bold Europe
France
14 days using the app
January 18, 2024

Excellent support.

cigtrus.com
United States
29 days using the app
BSS B2B Solutions replied January 21, 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

September 21, 2023

outstanding customer service

99 Cent Printing
United States
3 months using the app
BSS B2B Solutions replied September 27, 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!