BSS B2B Wholesale Pricing

BSS has been extremely helpful with providing support for all of our needs. We asked them to update the cart button text and the wording on the cart page, and they helped us right away, amongst other needs we have had. They have been great!

Ines was super helpful and fixed my issue on my registration form in minutes. Thank you

It was great connecting with Lena for setting up the application and helping us understand the app.

We’ve been using the BSS B2B Solution app for our wholesale website and absolutely love it! The app is powerful, intuitive, and covers all the functionality we need for a smooth wholesale experience. What truly sets it apart, though, is the outstanding customer support—especially from Ruby. They are incredibly responsive, even outside normal business hours and on weekends for urgent issues, and every minor glitch we’ve encountered has been resolved quickly and efficiently. Highly recommended!

The support team has been very helpful in resolving multiple issues we encountered, including unexpected B2B order behavior and delivery date not being saved correctly. The team was responsive and thorough in investigating each case, and fixes were applied quickly. Highly satisfied with the quality and speed of support!

We have a small embroidery and printing business in New Zealand and use Shopify for our online retail store.

B2B BSS have been great for us. We use the Quantity break and Tax display functions at the moment but will likely explore more in the future.

The customer service an dev support have been great, design and functionality changes have been completed within 24 hours so far so 5 star from us.

I tried to use the app for charging B2B prices to EU and non-EU customers and to add a fee for every unit to each order. I was very transparent from the start of my trial.

Positive:
Support is quick, responsive, helpful and nice.

Bad:
After several months of going back and forth with the support & paying the platinum price, it turned out that the app does not fulfill both requirements.
The calculation of VAT / non VAT is prices is incorrect. If you want to set up one net of VAT B2B fix price for the world, it does not work.
Also there is no option to add a fee per unit, you would have to make several thousand of manual rules.

I am disappointed.

Great Support Team, Helpful App Overall

The app itself is solid and does what it promises once everything is correctly set up. While there was some initial confusion regarding which features were included in each pricing plan, the support team handled the situation professionally and stayed responsive throughout.

Support is consistently available Monday to Friday, and every interaction I had was clear, polite, and genuinely helpful. Even when issues came up, they made the effort to explain options and work toward a solution.

Overall, I can recommend this app — especially for the quality of customer support. With a little improvement in how pricing and features are communicated, this would easily be a 5-star experience.

We've tested many B2B apps and this one had most of what we needed. The setup and settings are easy + the support (thanks Hill!) is awesome - fast and they helped us make changes to the code to ensure the app works for our specific needs / market.

We’ve been using the BSS B2B Solution App to build and customize our wholesale system on Shopify, and it has been an excellent experience. The app is highly capable and flexible — allowing us to set up everything from custom registration forms and pricing rules to shipping conditions and account approval flows.
A huge thank you to Hill and Kellie, who have been incredibly responsive and supportive throughout the entire integration process. They went above and beyond to help us fine-tune our setup, troubleshoot issues, and even customize certain elements to better fit our business.
Their professionalism, patience, and dedication truly stand out. I highly recommend this app for anyone looking to streamline or expand their B2B operations on Shopify.