Reviews (141)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is a time‑saving, low‑effort way to handle support, with an AI chatbot that quickly learns the site and reduces emails and calls. They like its accurate product recommendations, easy setup, clean interface, and customization options. The mix of AI and live chat, mobile apps, and social integrations is praised, along with smooth performance, strong support, language options, and budget‑friendly pricing that helps boost engagement and sales.

September 6, 2024

greenhausshop
South Africa
Almost 2 years using the app
BestChat replied March 26, 2025

Hi greenhausshop,Thank you for choosing us.💖

August 1, 2024

Oooh Yeah! Socks
United States
7 days using the app
BestChat replied March 26, 2025

Hey Oooh Yeah! Socks,Thank you for choosing us.💖

July 10, 2024

Argendon
United States
About 2 hours using the app
BestChat replied March 16, 2025

Thank you for the 5-star rating! 🌟

June 18, 2024

Error 404 Shop
Italy
About 1 month using the app
BestChat replied July 17, 2024

Hello Error 404 Shop
Thank you very much for your 5-star rating! We truly appreciate your support. 🌟

November 7, 2023

Annie Apple
United Kingdom
12 months using the app
BestChat replied February 23, 2024

Thank you for the 5-star rating! 🌟

May 14, 2025

LUCIER
Hong Kong SAR
About 22 hours using the app
BestChat replied June 10, 2025

Hi LUCIER,Thank you for the 5-star rating.

January 20, 2025

PolaStudio
China
About 2 years using the app
BestChat replied March 23, 2025

Hey PolaStudio,Your feedback is like a sunshine on a cloudy day! ☀️

June 13, 2025

Tech Goods
Kuwait
9 minutes using the app
BestChat replied September 10, 2025

Hi Tech Goods,Thank you for your feedback and support. We truly appreciate it.👍

June 16, 2025

omnia
Chile
16 minutes using the app
BestChat replied September 10, 2025

Hi omnia,We value your endorsement.

December 16, 2024

Gifts 4 You All
United Kingdom
About 1 year using the app
BestChat replied March 23, 2025

Hey Gifts 4 You All,Your feedback is like a sunshine on a cloudy day! ☀️