Reviews (1,200)

Overall rating
5
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a powerful, flexible reporting tool that far exceeds native Shopify analytics, with access to nearly every data point and multi-store data. It’s widely used for manufacturing planning, finance, accounting, and detailed data analysis, saving hours weekly via custom and scheduled email reports. Many highlight an intuitive interface and exceptional, fast support that builds tailored reports, calling it reliable and worth every penny.

September 16, 2022

Me ayudó a obtener información valiosa para mi negocio y valores que no podía obtener con los reportes de Shopify.
Su servicio de soporte es muy amable y rápido.

ECRU
Spain
12 days using the app
March 29, 2023

I've been using Better Report for a year and a half, and the customer support it's amazing!

They are responsive and always try to meet the customer's needs.

Highly recommended.

Hereu Studio
Spain
30 days using the app
Edited January 31, 2022

Le service est très efficace. Il me manque quelques donnés sur mes rapports que Better Reports n'est pas en mesure de me donner mais au sens large je suis satisfait du travail et de l'app.

Menu Extra
Canada
4 months using the app
April 5, 2022

I used this app to create a report of sales by state. Shopify basic does not offer this basic report and this app is very complete and robust to create almost everything (I have not tried completely) and the customer support is good!

Killer Coffee Company
United States
7 days using the app
October 14, 2025

First up your software interface is waaaaaaay to complicated.
Really cannot work it out.
Waaaaaay too many options on there, it’s too intimidating.
Also, no phone support? wtf?
Picking up the phone is the easiest and most direct form of comms.
3/10

Meet Bernard
United Kingdom
About 1 month using the app
December 2, 2025

Excellent experience with the app. Very comprehensive and the support is exceptional.

Chefon
Brazil
About 16 hours using the app
July 10, 2025

Awesome, so useful.
Incredible support.
6 stars !

Olympia Le-Tan® (OLT)
France
Almost 2 years using the app
April 12, 2025

Great customer service!

JOA barefoot
Denmark
11 days using the app
March 13, 2025

Great app, great help from support!

CRDBAG
Sweden
16 days using the app
December 6, 2024

ottima applicazione con ottimo supporto clienti

D'Ordia
Italy
Almost 3 years using the app