Reviews (1,200)

Overall rating
5
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

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Merchants describe this as a powerful, flexible reporting tool that far exceeds native Shopify analytics, with access to nearly every data point and multi-store data. It’s widely used for manufacturing planning, finance, accounting, and detailed data analysis, saving hours weekly via custom and scheduled email reports. Many highlight an intuitive interface and exceptional, fast support that builds tailored reports, calling it reliable and worth every penny.

October 13, 2025

If I could give this app and their customer 100 stars I would. I have used this app daily for 5 years. I’m amazed again and again the power of data I have at my fingertips at any given moment. The customer support is second to none. They are extremely fast, friendly, patient, and do whatever it takes to help you get any information you need. I can’t imagine doing business without this app. It’s a game changer! It pays for itself over and over.

District23
United States
About 4 years using the app
August 13, 2025

Better Reports has developed many out of the box custom reports that work so well with Shopify.

You are able to set up your own customer reports, however, I highly recommend letting them do it for you. There is no cost and they are quick to get back with you.

I've been using them with various companies I work with for about 7 years and they continue to provide excellent solutions for custom reporting.

Levines Stores
United States
About 15 hours using the app
January 12, 2026

Exceptional customer service! Within five minutes of sending a plea for help, Ciara created the perfect solution for me. Very impressed. 100% would recommend.

Boards of Vancouver
Canada
About 1 hour using the app
July 20, 2024

I would highly recommend this app. It can do and show much more than Shopify itself can do. And the Customer service is amazing.

Diamond Painter Deutschland
Netherlands
11 days using the app
August 15, 2018

Exactly the reports we needed, good pricing, minimal hassle

Essential Therapeutics
United States
20 days using the app
September 25, 2018

Thank you for such amazing help and quick response times! Creates the exact reports that we needed :)

Be Coyote
Australia
About 22 hours using the app
September 8, 2018

Fast, many different reports, and really fast and useful support also provided in French if wanted. Nice.

Satisfy
France
6 days using the app
January 22, 2023

Claudia is awesome in answering queries! Great customer service, all questions answered in just one email.

Style & Swagger
Australia
4 days using the app
July 7, 2020

i like how the app allows me to customize my sale orders

i like how the app allows me to customize my sale orders

Kiss My Face
United States
14 days using the app
March 8, 2021

I had a very quick assistance which is exactly or even better that what I asked for !! Thank you so much Rishika !!

Franklin Mint
United States
4 months using the app