Reviews (1,202)

Overall rating
5
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a powerful, flexible reporting tool that far exceeds native Shopify analytics, with access to nearly every data point and multi-store data. It’s widely used for manufacturing planning, finance, accounting, and detailed data analysis, saving hours weekly via custom and scheduled email reports. Many highlight an intuitive interface and exceptional, fast support that builds tailored reports, calling it reliable and worth every penny.

November 19, 2024

Excellent support team - they have helped me with so many custom reports & always reply quickly!

Interior Icons
United States
Over 2 years using the app
November 19, 2024

This is a great app. Not only can you add all the filters you need to run a report, but also you can ask a human being for assistance. Highly recommend this app for Shopify. THANK YOU Claudia

Spidermind Games
United States
2 days using the app
November 16, 2024

Extremely helpful customer service with custom reports.

Grazly
United States
24 days using the app
November 12, 2024

Great customer support! Claudia was wonderful in helping me create a report that met my needs. She gave me tips on how to fine tune it and I was able to do that on my own. Great app!

Select Sires
United States
14 days using the app
Edited June 18, 2026

The information is not available for us to pull a report from, but Claudia tried to use other data. She was professional, responsive and innovative.

The Butter Paddle
United States
Over 5 years using the app
October 30, 2024

Claudia is more than helpful with explaining Better Reports and has a patient tone while learning. They put together extremely helpful reports for me!

Funny Face Bakery
United States
Almost 4 years using the app
October 22, 2024

Great product and great Support Team. Claudia helped me get setup and was able to create a much appreciated custom report.

CECCE
Canada
5 days using the app
October 16, 2024

Better Reports provide top notch service. They are always prompt at replying to queries and can always build the custom reports we require. Excellent app!

Evoo Quality Foods
Australia
Over 6 years using the app
October 16, 2024

Great service. Support ticket was answered in a few hours and the report update I needed was perfect.

Bert & May
United Kingdom
Over 3 years using the app
October 4, 2024

Its ok, but it doesnt do anything Shopify doesnt do.

Graceful Lilly Body Scrubs
Australia
6 days using the app