Reviews (1,202)

Overall rating
5
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a powerful, flexible reporting tool that far exceeds native Shopify analytics, with access to nearly every data point and multi-store data. It’s widely used for manufacturing planning, finance, accounting, and detailed data analysis, saving hours weekly via custom and scheduled email reports. Many highlight an intuitive interface and exceptional, fast support that builds tailored reports, calling it reliable and worth every penny.

August 27, 2024

I was dreading setting up a proper data transfer and ETL processes as a solo entrepreneur. For small business owners who enjoy data analytics but don't have the time and/or resources to set up a proper data warehouse, this app is amazing. Very happy customer.

Guise
United States
5 days using the app
August 23, 2024

I have reached out to Better Reports a handful of times for creating custom reports, and each time they have responded within 24 hours and guided me with the creation. Definitely worth the subscription and amazing customer service. SO NICE to be able to immediately talk to a human, and get efficient help.

Style Driver
United States
3 months using the app
August 15, 2024

customer experience is amazing! Keanna and Kritesh are always incredible, very knowledgable and helpful.

PAIGE
United States
6 months using the app
August 13, 2024

Great for all the reporting needs I have with our various stores. Can easily generate new, customize and consolidate things to suit. Support staff are helpful and quick to respond - highly recommended app.

Choced
Australia
14 minutes using the app
Edited August 14, 2024

Claudia and Keanna have been very helpful. They are quick to respond and they understand my requests. Willing to make adjustments as needed, too!

Zion Natl Park Forever Project
United States
11 months using the app
July 30, 2024

I messaged Better Reports on Sunday afternoon to see if there was a report available that I needed. They came back to me on Monday morning with a custom report for me to try and it was perfect. Thanks Better Reports you definitely deserve 5*

Robinsons of Bawtry
United Kingdom
About 2 months using the app
July 23, 2024

Fantastic and intuitive product on its own, with even better service and attention to helping you understand your problems, provide a solution but equally educate you on helping yourself in the future.

Kirks Folly
United States
About 2 years using the app
July 23, 2024

Claudia at Better Reports understood my request and was super prompt producing the custom report I needed. Customer service fantastic! This report has saved me hours!. Thoroughly recommend Better Reports!

TRM Clothing
Ireland
5 days using the app
Edited July 30, 2025

Always a quick turnaround on custom reports!

Alpha Lion
United States
Over 1 year using the app
July 7, 2024

amazing app, with really good and granular data about shopify store, and excellent support from BR team.

BossaNossaCasa
Brazil
2 months using the app