Reviews (1,201)

Overall rating
5
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a powerful, flexible reporting tool that far exceeds native Shopify analytics, with access to nearly every data point and multi-store data. It’s widely used for manufacturing planning, finance, accounting, and detailed data analysis, saving hours weekly via custom and scheduled email reports. Many highlight an intuitive interface and exceptional, fast support that builds tailored reports, calling it reliable and worth every penny.

July 3, 2024

Better reports is the most cohesive app I've found for reporting. Their customer service is the best! I always get a quick and helpful response!

Our Favorite Things
United States
25 days using the app
July 2, 2024

Great customer support when we have questions. Lots of useful information. Custom generated reports are incredibly helpful.

Amanda Klein
United States
Over 1 year using the app
June 26, 2024

I've been coming back to this app - company after company. The team is so super responsive, the app and automations are so easy to use. I love it!

Remedy Science by Dr. Muneeb Shah
United States
3 months using the app
Edited August 21, 2025

Fast and efficient customer service, the possibilities with this reporting is really astounding, if they don't have one premade they will help you make it.

Heathered Boho
United States
Over 2 years using the app
June 19, 2024

I have asked them to build several rounds of reports, often from separate tables, and they are SHOCKINGLY responsive! Any time I need something tweaked or want to view it another way, they make it seem so easy.

Evergreen
United States
4 months using the app
June 13, 2024

I love this app. Been using it in the past too and it is just a fab, my accountant gets reports automatically. Relatively easy to use after you figure it out but worth the time.

Sasu’s
Finland
4 days using the app
June 11, 2024

Incredibly helpful and useful tool. Excellent customer service that responds and solves issues super fast.

Hole in the Roof Swag Store
United States
About 1 month using the app
Edited July 3, 2025

Great help building out custom reports! Support has been fast and outstanding. Great app!

The Blue Quill Angler
United States
About 1 year using the app
May 31, 2024

Claudia, time after time, comes to my rescue when I need help building or adjusting a report. She is quick friendly and always executes to task at hand!!!

Luggage Shop of Lubbock
United States
5 months using the app
May 23, 2024

great support, very quick and does exactly what you need, you love to see it

Lifted Clothing
Poland
3 days using the app