Reviews (1,201)

Overall rating
5
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a powerful, flexible reporting tool that far exceeds native Shopify analytics, with access to nearly every data point and multi-store data. It’s widely used for manufacturing planning, finance, accounting, and detailed data analysis, saving hours weekly via custom and scheduled email reports. Many highlight an intuitive interface and exceptional, fast support that builds tailored reports, calling it reliable and worth every penny.

Edited May 26, 2025

Ciara created exactly what I needed! Thank you!!

Plum
United States
About 2 years using the app
October 25, 2023

I use this app daily, best app out there & best customer service for analyzing your data! Highly recommend to anyone with a Shopify store!

Jaymes Paper
United States
About 2 months using the app
October 17, 2023

Excellent very deep app with tremendous capabilities and even better Better Support! One support interaction saved us time, money, and paper! Thanks Team BR.

Portland Running Company
United States
About 4 years using the app
October 6, 2023

The help from the Better Reports team has been amazing when I can't work out what to do. I love that you can change the style of report from table to graph etc

funnybunnykids
New Zealand
8 days using the app
October 5, 2023

Incredible reporting power gives us unmatched insights into our business! The customer service is so helpful with making customized reports too. Highly recommend!

Po Campo
United States
22 days using the app
October 4, 2023

Absolutely wonderful service! Claudia has been super helpful and broke down everything for me!

Ruthie Grace
United States
4 months using the app
October 3, 2023

Needed reports for the POS and Inventory side of Shopify. Better Reports came through for us! Extremely fast and friendly! Highly recommend!

Tidewater Trailer Supply
United States
4 days using the app
October 4, 2023

Excellent customer service, quick response, above and beyond help. I 100% recommend this app. Also, best report for accounting purposes. Claudia is the best!!!

K9 Super Supplements
United States
8 months using the app
October 2, 2023

I needed a custom report created and Rishika was quick to respond and create that report for me. Just downloaded this app yesterday, and the customer service has been great so far.

SPCP.ORG
United States
About 21 hours using the app
September 13, 2023

App worked perfectly for what I needed & when I couldn't work out how to format the correct filters for a specific report, they were really helpful in creating one for me quickly.

Cub & Pudding
United Kingdom
2 days using the app