Reviews (1,200)

Overall rating
5
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a powerful, flexible reporting tool that far exceeds native Shopify analytics, with access to nearly every data point and multi-store data. It’s widely used for manufacturing planning, finance, accounting, and detailed data analysis, saving hours weekly via custom and scheduled email reports. Many highlight an intuitive interface and exceptional, fast support that builds tailored reports, calling it reliable and worth every penny.

August 28, 2023

Cool app very useful I recommend this for those who don't want to pay shopify $400 bucks for some extra reporting.

Inner Strength Supplements
New Zealand
About 15 hours using the app
August 24, 2023

Excellent customer service! We needed a report and they prepared it for us quickly. Great options and report variety

RIH/HAIOTB Stores
United States
18 days using the app
August 23, 2023

It's a great tool - has helped us immensely! Their customer service team is also super quick and helpful.

Fivestory New York
United States
3 months using the app
August 23, 2023

I email my questions and get quick replies - The staff is always very helpful and creates the reports I can't.

Crystal Happenings
United States
Over 1 year using the app
August 8, 2023

love this app! I'm able to run any report I like, and customer service via chat is always so helpful! they help with any custom report I'd like to create and they usually respond within a day!

TAJA COLLECTION
United States
Over 3 years using the app
Edited October 1, 2024

Claudia is always a huge help! In the last several weeks, I have asked for multiple reports, and I have always been satisfied. She is amazing. She worked with me for weeks, did everything I asked, and was able to make the perfect report for me and my needs. I would recommend her to anyone. She is very knowledgeable and easy to work with.

Kennedy Blue
United States
Over 6 years using the app
July 28, 2023

Amazing app and great support! I chose this app over similar ones because they offer assistance creating custom reports, which was SO helpful for us!

Parfetty
United States
6 months using the app
July 27, 2023

Don't bother installing the others, none are nearly as good as Better Reports. This is the app you need and the team behind it will build almost anything you ask for.

earth® shoes
United States
6 months using the app
August 4, 2023

I have only been working with Better Reports for a few days, but so far any time I have requested help running a report they have responded super quickly with exactly what I want and some other options. I would rate their Customer Service EXCEPTIONAL! Claudia rocks!

Zodica Perfumery
United States
About 2 years using the app
August 10, 2017

Great app with an amazing support!!

Shishi Cherie Asian Beauty Corner
Germany
About 2 hours using the app