Reviews (1,201)

Overall rating
5
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a powerful, flexible reporting tool that far exceeds native Shopify analytics, with access to nearly every data point and multi-store data. It’s widely used for manufacturing planning, finance, accounting, and detailed data analysis, saving hours weekly via custom and scheduled email reports. Many highlight an intuitive interface and exceptional, fast support that builds tailored reports, calling it reliable and worth every penny.

May 15, 2026

The app is already amazing enough but the support team is UNBELIEVABLE. Definitely the best support I’ve gotten on any Shopify app! I asked for help building multiple reports and they were done in less than an hour! Highly recommend Better Reports.

Swoon Boutique New Orleans
United States
Almost 3 years using the app
April 7, 2026

Great Reporting App. Takes a little time to figure out because the world is your oyster. You can literally track anything you want so there are a lot of fields to comb through to get exactly what you want.

Flywheel Collective Store
United States
About 1 month using the app
June 18, 2026

Outstanding support! Ciara understood exactly what we needed, responded quickly, and even created a custom report for our store. Communication was friendly, professional, and solution-oriented throughout the entire process. Thank you for the excellent support!

cob-conceptstore
Germany
Almost 5 years using the app
September 9, 2026

Excelent customer service

Tienda Vapor
Argentina
About 1 year using the app
May 5, 2026

Claudia is amazing, quick and efficient responses and understands our needs

Surfboard Empire
Australia
2 months using the app
April 29, 2026

Farnaz is awesome and a great help in using this software.

Barky Bay Co. LLC
United States
2 days using the app
February 27, 2026

This has been such a helpful app already. I had gotten frustrated trying to pull the information I needed from the default Shopify reports. Better Reports helped me get that information so quickly and easily once I downloaded it. Highly recommend.

Meadow House Home, Gift & Floral
United States
About 23 hours using the app
July 22, 2026

Great app and great service!!

ACC Wellens Men
Belgium
28 days using the app
April 21, 2026

Their customer support is FANTASTIC! We run all of our manufacturing with their reporting systems and shopify tags. I 100% recommend this for all your reporting needs.

Wholesale By Darviny
United States
10 months using the app
May 26, 2026

FARNAZ IS A MAGICIAN! he alwasy gives us what we need!

Jules & James Boutique
United States
About 5 years using the app