Reviews (1,201)

Overall rating
5
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a powerful, flexible reporting tool that far exceeds native Shopify analytics, with access to nearly every data point and multi-store data. It’s widely used for manufacturing planning, finance, accounting, and detailed data analysis, saving hours weekly via custom and scheduled email reports. Many highlight an intuitive interface and exceptional, fast support that builds tailored reports, calling it reliable and worth every penny.

November 17, 2025

The actual app is a lifesaver, given limitations of Shopify reporting.
Better Reports gives you access to every single data point that exists within Shopify, and can report on it. The actual functionality of the app and building reports is very easy to use also, works much like an Excel pivot table. The only thing i struggle with sometimes are the titles of all the different value fields just because there are so many! But Customer service is absolutely next level - always a real person who is so quick to answer and who has expert level knowledge of the workings of the app. 10/10 without hesitation recommend. It changed my work-life!

Camargue
Australia
Over 1 year using the app
November 12, 2025

Absolute Game Changer!
Shopify Reporting is.... not great. This makes it amazing! Easy to use, most reports we want are out of the box and they have helped build dozens more for us, including a tricky currency conversion one for disputes.
Well worth every penny!

COMPLEX
United States
6 months using the app
November 13, 2025

We’ve been using Better Reports for over a year now, and it’s become absolutely invaluable for our data analysis. The support team responds incredibly quickly to any questions, and they’re always happy to help build or adjust even the most complicated reports.

It’s allowed us to create detailed, customised reporting that simply isn’t possible within Shopify Analytics. Highly recommend, both for the quality of the reports and for the outstanding support team behind them.

Vine Apparel
Australia
Over 1 year using the app
November 5, 2025

I have used this app for over 2 years. I asked for help when we got it to get the reports formatted the way that Finance has been used to with our previous system. Within a day, we had the reports set up the way we needed. If i have a question or the reports need adjustment, I can reach out for help and get solutions within a couple of hours. I highly recommend this app and it's developers because the information they provide is quick and easier than trying to do it ourselves by trying to get the information from Shopify.

Cathedral Giftshop
United States
About 2 years using the app
October 17, 2025

Great service from Claudia at Better Reports. Requests for new reports to be written are turned around very fast. Recommended for stores that require more detailed reporting than Shopify provides and/or owners who don't have the time to create reports from scratch.

Lidgates Butchers
United Kingdom
7 months using the app
October 17, 2025

I really enjoy using this app for my everyday work. One feature that would make it even better would be the ability to lock reports, so that no one can accidentally make changes. Having that option would be a huge win-win tool for protecting data accuracy and preventing mistakes.

Life Is Good
United States
9 months using the app
October 14, 2025

The developers of this app are highly responsive. I needed help with a couple of customized reports, they created it for me, they ran it for me, and they have it being emailed to me automatically each month.

The reports are also much more detailed than Shopify offers. I thought it was a little pricey, however their customer service has proven it to be worth it.

Thanks so much.

heaven on earth
United States
13 days using the app
September 11, 2025

Our company uses this app with Shopify and it is amazing! The customer support is the best I have ever experienced and they can create/edit/modify any report I can think of. They are very responsive and communicative. I am the accountant for the company and I could not do my job without Better Reports. A must have!

Starborn Creations
United States
7 months using the app
September 4, 2025

Great app and support team. Helped me sort out fulfilled by locations which isn't available in Shopify reporting! Would recommend for anyone wanting to build out customized reports!

BOLDE Bottle
United States
About 1 month using the app
August 18, 2025

This App really works for our business needs. Many custom options, easy to use and access. The support team are always very responsive and create customised reports for you, if you are not sure how. Has changed the way we do things for the better!

Suntory Mugi No Ne
Australia
About 1 month using the app