Reviews (1,201)

Overall rating
5
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a powerful, flexible reporting tool that far exceeds native Shopify analytics, with access to nearly every data point and multi-store data. It’s widely used for manufacturing planning, finance, accounting, and detailed data analysis, saving hours weekly via custom and scheduled email reports. Many highlight an intuitive interface and exceptional, fast support that builds tailored reports, calling it reliable and worth every penny.

July 29, 2025

There is nothing better (pun intended) than Better Reports for truly unlocking all the data from your Shopify store.
Need to breakdown sales by payment gateway? Done. Need to create a customer segmented order over time report? Done.

There is a learning curve, and only thing I'd think would help would be a glossary or faq of what Shopify calls different fields as it's not straight forward what Shopify calls things and how it relates here on Better Reports but otherwise their support is always willing to help :)

I've used this on every Shopify store I've owned or managed to get data for marketing reports, for our finance team, for tax reconciliation, and more!

PokéSouq
United Arab Emirates
About 1 month using the app
July 21, 2025

Phenomenal experience with better reports. We were in the midst of a Sales and Use Tax audit from the state and the auditors were requesting very specific reports that I was worried I wouldn't be able to produce due to Shopify's limited reporting options. I was so thankful to find Better Reports because they were able to create the exact reports I was needing for the audit. This helped tremendously and may have even saved me some money as well. The team is extremely responsive when I had questions as well. A true 10/10 experience.

Air Plant Hub
United States
About 1 month using the app
July 16, 2025

great service -quick and effective
I described my complicated report and almost immediately it was in my email, made changes and there it was.
My only complaint is its really complicated to do myself and the price $400 is really high when the competition is $50

Light 4 Life
United States
About 20 hours using the app
July 2, 2025

The Better Reports team has been extremely helpful! The app can generate any report you could ever dream up and with the support teams help they can walk you through how to create any and all custom reports you want. I spent hours trying to figure out how to get Shopify to give me what I wanted and one email later to Better Reports it was done for me and it was exactly what I wanted!

FEAST
United States
2 months using the app
July 1, 2025

Truly opens up the reporting capabilities of Shopify. The canned reports are extensive and the custom reporting capabilities are endless. And their support team is outstanding. Their responses are quick, and they have been most helpful.

ShopCGX
United States
3 months using the app
June 19, 2025

Better Reports immediately saved our company multiple hours every week! The team is great and helped us make custom reports quickly. Highly recommend!

fit-flavors
United States
About 1 year using the app
Edited May 8, 2026

Better reports is a great app for Shopify. Customer service is quick to respond to an inquiry about questions on a report or creating a new one. They have been attentive and extremely helpful in all the questions I continue to have. Our company would be lost without this app. If you have Shopify, I highly recommend the Better Reports App.

Mildred Hoit
United States
About 1 year using the app
May 23, 2025

This company is the best of the best. Response times are very fast. Everyone on staff is a delight. The custom reports they have done for our company have been a game changer. Highly recommend them. I have never been disappointed.

ShenanigansToys
United States
Almost 6 years using the app
April 10, 2025

I knew I needed more detailed reporting to help grow my Shopify store and decided to give Better Reports a try. They have a wide range of reports already available but when I reached out via support they were able to create 4 custom reports for me within a day. No hassle, no need to waste hours trying to figure out how to set it up myself. Amazing customer service!

Styled Abode
United States
About 1 month using the app
March 28, 2025

Better Reports has been a go-to reporting tool for us. The data points available to us are robust compared to Shopify's default analytics and reporting options.

Their help desk is also quick, helpful, and friendly. Highly recommend this app for literally anyone who uses Shopify.

carmico
Canada
About 4 years using the app