Reviews (1,201)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a powerful, flexible reporting tool that far exceeds native Shopify analytics, with access to nearly every data point and multi-store data. It’s widely used for manufacturing planning, finance, accounting, and detailed data analysis, saving hours weekly via custom and scheduled email reports. Many highlight an intuitive interface and exceptional, fast support that builds tailored reports, calling it reliable and worth every penny.
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There is nothing better (pun intended) than Better Reports for truly unlocking all the data from your Shopify store.
Need to breakdown sales by payment gateway? Done. Need to create a customer segmented order over time report? Done.
There is a learning curve, and only thing I'd think would help would be a glossary or faq of what Shopify calls different fields as it's not straight forward what Shopify calls things and how it relates here on Better Reports but otherwise their support is always willing to help :)
I've used this on every Shopify store I've owned or managed to get data for marketing reports, for our finance team, for tax reconciliation, and more!
Phenomenal experience with better reports. We were in the midst of a Sales and Use Tax audit from the state and the auditors were requesting very specific reports that I was worried I wouldn't be able to produce due to Shopify's limited reporting options. I was so thankful to find Better Reports because they were able to create the exact reports I was needing for the audit. This helped tremendously and may have even saved me some money as well. The team is extremely responsive when I had questions as well. A true 10/10 experience.
great service -quick and effective
I described my complicated report and almost immediately it was in my email, made changes and there it was.
My only complaint is its really complicated to do myself and the price $400 is really high when the competition is $50
The Better Reports team has been extremely helpful! The app can generate any report you could ever dream up and with the support teams help they can walk you through how to create any and all custom reports you want. I spent hours trying to figure out how to get Shopify to give me what I wanted and one email later to Better Reports it was done for me and it was exactly what I wanted!
Truly opens up the reporting capabilities of Shopify. The canned reports are extensive and the custom reporting capabilities are endless. And their support team is outstanding. Their responses are quick, and they have been most helpful.
Better Reports immediately saved our company multiple hours every week! The team is great and helped us make custom reports quickly. Highly recommend!
Better reports is a great app for Shopify. Customer service is quick to respond to an inquiry about questions on a report or creating a new one. They have been attentive and extremely helpful in all the questions I continue to have. Our company would be lost without this app. If you have Shopify, I highly recommend the Better Reports App.
This company is the best of the best. Response times are very fast. Everyone on staff is a delight. The custom reports they have done for our company have been a game changer. Highly recommend them. I have never been disappointed.
I knew I needed more detailed reporting to help grow my Shopify store and decided to give Better Reports a try. They have a wide range of reports already available but when I reached out via support they were able to create 4 custom reports for me within a day. No hassle, no need to waste hours trying to figure out how to set it up myself. Amazing customer service!
Better Reports has been a go-to reporting tool for us. The data points available to us are robust compared to Shopify's default analytics and reporting options.
Their help desk is also quick, helpful, and friendly. Highly recommend this app for literally anyone who uses Shopify.