BR ‑ Better Reports

Better Reports has a ton of pre-baked reports useful right out of the box, but where they shine is the flexibility to customize and build you own reports. And where they really shine is their customer support. Claudia has helped us build multiple reports and the responsiveness is super impressive!

Great Service for this product! They really make sure to support. This app is so necessary for us to keep accurate accrual-based financials.

Better Reports should work with Stripe to ensure that there is a complete set of data. Stripe populates a field that allows mapping of orders back to Shopify. It does not provide the same reference for refund transactions.

As a Result, the field needs to be manually populated after researching Stripe refunds to identify the appropriate reference.

Better Reports is an excellent and affordable application designed to provide helpful KPIs. I was working with a very expensive product beforehand and was nervous to switch over, but it's been a breeze. The best part about this platform though is the customer service (Keanna - you are a rockstar!) They were so helpful and patient and that is something hard to find on some of these other platforms. HIGHLY RECOMMEND

Well what can I say. I needed to calculate fulfilment company commission based on sales which was at different percentage levels per product type and also user group. We had 4 user groups. I managed to achieve a part solution but then had to ask for support. I was amazed that within 24 hrs a custom solution was created which works exactly as we need. Ciara in support was so helpful and nothing was too much trouble. Been using the app for around 1 week now and have created several other solutions which simply aren’t possible using Shopify default reports, including inventory management. Some of which required further customisation by support which again was no trouble. All reports are now scheduled to send on the required dates for full atomisation. Cant recommend the app enough. A real bargain compared to the amount of time saved.

Better Reports has been a fantastic addition to our Shopify! This app has replaced our custom Power BI reports, saving us both time and money. The intuitive interface makes it easy to create detailed, customized reports.

What truly sets Better Reports apart is their exceptional customer service. The support team has been incredibly helpful in guiding us through the report-building process, ensuring we get the most out of the app.

Great app. Great reports. Customer support is very responsive to create custom columns for reports. We needed an AOV calculation and they created the calculation and sent loom to explain. Highly recommended.

For data gathering, we used to use Matrixify but switched to Better Reports for much faster and more dynamic reporting tools. Incredible customer service (they made a custom video demonstrating the feature I was asking about), highly recommend Better Reports.

I needed what I thought was basic reports from Shopify for a government audit. Was shocked they didn't offer what I needed and it would've meant manually inputting data for more than 3,000 accounts - total nightmare and waste of time. This app saved the day and working with Keanna was easy and effortless. She created the reports I needed very quickly, and was even able to redo them in the currency I needed. Don't waste time and money on other apps - highly recommend!!

I regret every year we spent trying to use reporting apps other than Better Reports. Reports in Better Reports load so quickly without glitches. The app is easy to use & easy to create new reports. And their team feels like an extension of our team, helping us create new reports quickly when we need them. Five stars for the app and five stars for the support team!