Reviews (1,202)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a powerful, flexible reporting tool that far exceeds native Shopify analytics, with access to nearly every data point and multi-store data. It’s widely used for manufacturing planning, finance, accounting, and detailed data analysis, saving hours weekly via custom and scheduled email reports. Many highlight an intuitive interface and exceptional, fast support that builds tailored reports, calling it reliable and worth every penny.
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I do accounting for a mid-sized action-sports apparel company and we just switched our POS retail platform to Shopify and use Better Reports for more robust and detailed analysis. Better Reports reduced my stress significantly and the reporting features are robust and can be easily manipulated to extract exactly the information you need. I've run into a few road blocks and each time I've reached out for help, their customer support was on it so fast and I got the help I needed within an hour (compared to days with some other companies). Shout out to Keanna at BetterReports who was extremely helpful with creating the custom reports I wanted. Compared to other interfaces and customer service, this app is a game changer!
Right out of the box, it is working great... only 4 stars because I feel It's a little pricy at $20 per month, but I need the reporting it can provide.
I wish there was an annual payment option to reduce the cost by 25%. I'd be all in and give 5 stars for that!
Better reports gave us the opportunity to automate our workflow as a company. Other than the variety of pre-built reports, the custom reports feature has helped reduce our manual paperwork greatly. We use credit as a payment term with some of our suppliers and service providers like local delivery companies and international shipping carriers. With a click of a button, we can generate reports to predict the upcoming bills way before they're due. Once we reach the due date, our report is ready for accounting.
The app is user friendly, but their support team is competent and quick to respond should you need any help. Keanna has helped us create multiple custom reports so far, and is always eager to provide some tips.
This app has been tremendously helpful in analyzing my business's various metrics. I have tried others in the past, and this is the one that does it all. Also, customer service has been exceptional! They help out when I have questions and even create custom reports for when I have very specific requirements. You will not be disappointed!
Excellent customer service, and just about every piece of data you could want, the way you want it.
Shopify has Order Reports, Transaction Reports, and Payout Reports, which are almost impossible to tie out to each other using Shopify itself.
Better reports allow for custom solutions to rebuild the necessary reporting that ties all three together, and many more solutions.
ABC reports - ever want to customize Shopify's? You can with Better reports.
This app allows reporting to be a quick and easy thing, rather than that dreaded moment of each month with Shopify's default reports, allowing you to focus on other things.
The team at Better Reports are amazing. Our reporting was previously coming out of Cin 7 which we've recently dropped (for a number of reasons). We've had to mimic this reporting to come out of Shopify which we've enlisted the help of the Better Reports app to do and the response that we've got back from Better Reports to helping us customise these reports is nothing short of amazing. They're super helpful, friendly and really quick in their response. I look forward to exploring the capabilities of this app further to grow our business
I don't usually write reviews. But I can't say enough good things about this app. I was spending a whole day every 2 weeks on merging inventory and creating reports. This app saved all that time for me. It is definitely worth the money. The ladies I have bothered and emailed multiple times have been extra patient and sweet. Quick response and answered all my questions in detail for me.
Can't imagine having Shopify without this! Shopify is great but reports are limited. We have a large amount of products and transactions and Better Reports gives us the options that we need to better understand our business. If I ever have trouble creating a report, their support teams responds within hours with assistance. The best!
It is a great option for customizable data reporting and manipulation. Better Reports gives me full control and view of my data. Their customizable report options allow me to track and analyze performance in the way that best suits my individual business needs, and they have excellent customer service to help me identify how to set up new measurements.
Better Reports has been extremely helpful in understanding my store data where Shopify Reports is lacking.
Also, I can't say enough about their customer support. They are prompt to respond and very helpful to build reports that I didn't even think were possible.
Better Reports has helped me understand my store data better than ever before.