Reviews (1,202)

Overall rating
5
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a powerful, flexible reporting tool that far exceeds native Shopify analytics, with access to nearly every data point and multi-store data. It’s widely used for manufacturing planning, finance, accounting, and detailed data analysis, saving hours weekly via custom and scheduled email reports. Many highlight an intuitive interface and exceptional, fast support that builds tailored reports, calling it reliable and worth every penny.

January 26, 2024

Get this app! You can configure reports any way you need to. And don't be worried about difficulty because they will help you the whole way. Their service team created 10+ automated reports that send daily, weekly, and monthly exactly as we need them, for 8 different stores! Their level of customer service is above and beyond. And even more impressive with how affordable the plugin is. Awesome app & company!!

Maceoo
United States
Over 1 year using the app
January 25, 2024

Fantastic app!
Their reports are intuitive and their support is suburb when you need a little help. This is a must if you have a store with thousands of items and need to really see what you are selling by product type, channel, etc.

Swedish Gift Store - Scandinavian Wonderland
United States
3 days using the app
December 19, 2023

I'm very new to Better Reports. What I've been provided with so far is very good and helpful with my reporting. I have a lot of categories that I need broken down and the team responds quickly and asks appropiate questions to get it right.
If you cannot get detailed reporting from the system you currently use, I would recommend Better Reports for more detailed reporting.
:) Liz

HRMM
United States
About 1 month using the app
December 18, 2023

It's amazing being able to gather reports on any form of data we need from our store. It's allowing us to take a closer look at our customer behaviour and product variants.

Manuka South
New Zealand
About 1 month using the app
December 11, 2023

Very powerful reporting app. I can get way better data out of this than I can out of Shopify's reporting system. The support team is fantastic too. They can walk you through what to do, or make custom reports for you.

Juilliard Store
United States
Over 1 year using the app
December 8, 2023

Legitimately the best app that exists for the Shopify ecosystem. Incredibly powerful reporting that makes it simple for any business user to access the data they need, and support that is absolutely top notch. This week alone, Better Reports helped us craft custom reporting that will a) save hours every week and b) inform everything from online merchandising to product roadmap.

BenchMade Modern
United States
2 months using the app
December 5, 2023

Has WAY more data reporting functionality than default Shopify reports. As well, tons of customization and the best yet - need something, ask support and they'll work with you to get what you need. I had several requests for custom data and they had my reports up and running in about 20-30 minutes. Bravo...what all support SHOULD be.

Paper and Grace
United States
26 days using the app
November 17, 2023

We currently are using Shopify for our online sales but are interested in using Shopify to do our point of scale. From a volume pespective, this is a big jump from what we are currently doing. We were looking at different ways of getting the necessary details out for of Shopify for an upload to our accounts system. This included trying different versions of Shopify, reaching to other users of Shopify etc.. but with limited success. To cut to the chase "Better Reports" was better than expected. It pulled together the information and enabled us to schedule a daily export of the custom report we needed. But really surprised use was "Better Reports" Support and their "Complimentary report service". Increibly prompt and very helpful, all in the space of a day or 2 we had our answer. Big shout out to Claudia in their Support Team.

EPIC Museum Gift Shop
Ireland
7 days using the app
November 8, 2023

The Better Reports app is great. It offers a lot more customizability than the standard Shopify reports. Their support is quick to respond, and will even assist in creating reports or specific dimensions. Well worth the money

Murf Electric Bikes
United States
4 months using the app
November 3, 2023

My experience with this app has so far been STELLAR. The app is intuitive and easy to use on its own, but if you get stuck the team is extremely responsive and helpful. I was assisted by Keanna in making reports for my finance team twice and it was both fast and easy. Highly recommend!

Northwest Maritime
United States
About 1 month using the app