Reviews (1,202)

Overall rating
5
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a powerful, flexible reporting tool that far exceeds native Shopify analytics, with access to nearly every data point and multi-store data. It’s widely used for manufacturing planning, finance, accounting, and detailed data analysis, saving hours weekly via custom and scheduled email reports. Many highlight an intuitive interface and exceptional, fast support that builds tailored reports, calling it reliable and worth every penny.

August 4, 2023

Great app which provides us with all the in-depth reports we need, while still on shopify basic plan.

The support offered is second to none too - fast response times and quick to find solutions to any queries we have raised.

Happy to recommend.

Northern Print Studio
United Kingdom
6 months using the app
Edited February 18, 2025

Needed to see the returning customers within a period of 2 years. They made the report very quick and correct!

PLEIN PUBLIQUE
Netherlands
Almost 4 years using the app
Edited February 18, 2025

The rep took time refining a custom report that works for my particular needs. I appreciate the prompt response of a report that fit my needs.

Legacy Trading - Three Forks
United States
Almost 4 years using the app
Edited January 12, 2026

This was a timely and in-depth act of assistance to clarify a complicated change in the Shopify database and fix our report with minimal effort on our part. Very good work.

Monastery Store
United States
Almost 6 years using the app
Edited July 8, 2026

Fantastic support, excellent app. We had to move quickly from our previous host due to server issues and one of our biggest concerns was transitioning reporting. They took care of all of it for us very quickly. Thanks Shane

Kevin's Fine Outdoor Gear & Apparel
United States
Almost 7 years using the app
Edited January 17, 2025

Really quick and knowledgeable customer service team to work with and a good all around app for reporting. There's a lot that Shopify cannot do and they are too busy to look into very specific reporting so this app is a fantastic add on to our store.

Provenance Village Butcher Delivery
United Kingdom
About 4 years using the app
Edited July 23, 2024

I am thoroughly impressed with this app and use it daily without ever being disappointed. The support team is outstanding, consistently providing assistance whenever I need custom reports. Their reliability and dedication have never let me down, making this app an indispensable tool in my daily operations.

League Outfitters
United States
About 2 years using the app
Edited November 7, 2025

AMAZING. Fast and incredible Extremely accommodating and helpful. The customer service is superb. Highly recommend!!

I have used Better Reports for years. The service of the business and the amazing people who do the work is incredible. Fast, intuitive, so responsive, and so understanding when I haven't thought things through fully and have to make design changes half way through

This is an awesome App with incredible service. You won't be sorry to use it, I promise

Baraka Shea Butter USA
Canada
Over 5 years using the app
Edited June 13, 2024

Better Reports handles customizable reporting better than any other app we have tested or trialed. Our team has been utilizing this app for 5+ years now, across our marketing, product, and fulfillment teams. Loading times are fast, data exports are consistent, and the team has always been responsive and friendly. The only data limitations we've ever encountered here are from the Shopify API itself. We'd highly recommend this app to other Shopify Plus stores looking for accurate and in-depth reporting.

Equator Dev
United States
About 6 years using the app
June 30, 2023

Wow, it's like having a analytics expert on staff! We recently migrated to Shopify POS from Quickbooks POS. I used to spend a lot of time every week pulling multiple reports from QBPOS, combining and manipulating them in Excel to get the info I needed to analyze sales and inventory. Our Shopify rep recommended Better Reports and I'm sure glad she did! It can be a little intimidating at first because there are SO many reports available. I emailed support for help creating a customized sales report and Claudia got back to me quickly and already had it done. So, I asked her for 3 more reports --and they're done. Fantastic! This will save me a lot of time going forward. I highly recommend this app!

Replay Guitar Exchange
United States
2 days using the app