Reviews (1,202)

Overall rating
5
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a powerful, flexible reporting tool that far exceeds native Shopify analytics, with access to nearly every data point and multi-store data. It’s widely used for manufacturing planning, finance, accounting, and detailed data analysis, saving hours weekly via custom and scheduled email reports. Many highlight an intuitive interface and exceptional, fast support that builds tailored reports, calling it reliable and worth every penny.

October 25, 2023

We originally downloaded Better Reports to schedule & distribute reports to emails that don't have access to Shopify. Our team has greatly benefited from from this feature alone and beyond. Not only is it able to run detailed reports by location, device, user, product department, payment type, etc...but it can also link different Shopify stores to view a single report from both stores. Their customer service is excellent and has helped quick turn reports (tables AND graph reports) with continued flexibility. It does have a little bit of a learning curve....but since our current business lacks a robust IT or analytics department, Better Reports has become one of my favorite apps.

OpryShop
United States
4 months using the app
October 22, 2023

After switching to Shopify as our POS system for our Gift Shop, we had no functional reports or a means to create them through Shopify. We discovered Better Reports which created specific reports for our business. We had a great customer service connection, with exceptional delivery and follow-up.

CHIHUAHUAN DESERT RESEARCH INSTITUTE
United States
About 1 month using the app
Edited February 24, 2025

Really great app. The app allows you to look at data many ways. Also their support team is very responsive. I have gone to them many times with questions and requests. They have built custom fields for my business needs. I've recommend this app to a few vendors

Bare Minerals
United States
Over 1 year using the app
October 10, 2023

Gives me everything I need to make inventory purchase decisions and better understand my customers. Super fast. Use it everyday.

Project Ratchet
Sweden
5 days using the app
October 2, 2023

Better Reports has been instrumental in creating custom reports that are helping to evaluate our business performance. One report was a table showing the correllation of products purchased together... which has helped us very much with our cross marketing of products. Great customer service. Responsive and very willing to jump in to help create a report when asked.

Uwila Warrior
United States
9 months using the app
August 22, 2023

Everything Shopify Reporting does not let you do can be done with this app. For our use case, it was nice to filter by Order Tags.

BESIDE
Canada
About 1 month using the app
August 8, 2023

Better Reports was a huge time-saver for us when we needed to file our state sales tax. There are a lot of helpful ways to filter your sales data, so you can get the most accurate reports possible.

Heavy Petal
United States
About 1 month using the app
August 22, 2023

I've used this app for over three years and am very happy with the amount of data it makes available. The customer service team has always been top-notch and willing to help. Easily a 5-star app with 10-star service.

xxxcite
United States
About 3 years using the app
August 22, 2023

Definitely recommend Better Reports as it's been essential for our reporting purposes. The different types, customizations, etc. are helpful in pin pointing exactly what we are looking for. Moreover, the scheduled reports work great for both email and google drive.

Blue Sky
United States
About 1 month using the app
August 21, 2023

4 stars, It helped meand I was to close to get my report. I was looking for orders with pending fulfillment. But the report shows me up the total amount of the order in certain cases and not the dollar amount for the item is still pending to fulfill. It shows the actual price/cost of the item. If the app can improve the report that would be better. Thanks

Sierra Madre Collection
United States
13 days using the app