Reviews (1,202)

Overall rating
5
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a powerful, flexible reporting tool that far exceeds native Shopify analytics, with access to nearly every data point and multi-store data. It’s widely used for manufacturing planning, finance, accounting, and detailed data analysis, saving hours weekly via custom and scheduled email reports. Many highlight an intuitive interface and exceptional, fast support that builds tailored reports, calling it reliable and worth every penny.

Edited September 11, 2025

We use this app across multiple stores, and it has proven to be an extremely flexible and reliable reporting tool. One of the key benefits for us has been the ability to sell in Yen while also displaying a secondary custom field that shows the USD cost of each item. This feature has allowed us to generate exactly the type of sales reporting we need. We've also used this reporting tool multiple times to trouble-shoot some of the integration issues we've faced between Shopify and our financial systems.

Their support team is consistently responsive, knowledgeable, and easy to work with. They are always willing to help with customizations, only limited by the capabilities of Shopify itself.

Overall this app has been an invaluable addition to our Shopify platform, giving us a powerful and customizable reporting solution.

ライオンズクラブ国際協会クラブ用品ショップ
Japan
Over 4 years using the app
Edited July 15, 2024

Claudia has been an amazing support. We use Better Reports A LOT, like DAILY. When we made changes in how we represent floor models in the shops, she helped us integrate it into our daily inventory reports. Much appreciated!

Cookery
Canada
Over 2 years using the app
May 19, 2026

Top notch service

Okanagan Wine Club Shop
Canada
Almost 5 years using the app
Edited July 30, 2026

Great response from AI. No need to connect with agent but they still follow up to make sure you received your answer.

LC staging2
Canada
About 1 year using the app
April 1, 2026

CIARA HAS BEEN VERY HELPFUL DURING DEMO PERIOD

eugenie
United States
12 days using the app
April 1, 2026

Unbelievable support team and a great product. Have been brilliant in pulling together reports for me that I've been unable to get from Shopify natively. Farnaz and Claudia have been a great help. thank you.

Sole Mate
United Kingdom
5 days using the app
May 13, 2026

Bin sehr zufrieden, erfüllt sein Zweck und durch den guten Support ging die Einrichtung super unkompliziert

Bunte Blüte B2B Shop
Germany
About 2 months using the app
Edited May 13, 2026

Claudia is great!

InSchoolwear
Canada
About 1 year using the app
June 16, 2026

Awesome! Couldn't be any better.

Marcaso
Germany
About 1 month using the app
March 10, 2026

On day three of using the app. Still getting accustomed to it, but the customer support has been great so far. We needed a couple of unique custom reports right away and the BR team created them for us in less than 24 hrs of us contacting them.

HealthWay Nutrition Center
United States
4 days using the app