Reviews (1,200)

Overall rating
5
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a powerful, flexible reporting tool that far exceeds native Shopify analytics, with access to nearly every data point and multi-store data. It’s widely used for manufacturing planning, finance, accounting, and detailed data analysis, saving hours weekly via custom and scheduled email reports. Many highlight an intuitive interface and exceptional, fast support that builds tailored reports, calling it reliable and worth every penny.

Edited February 8, 2019

The support I have received has been great. This app saves me and my team a ton of time...any way you need to narrow down the numbers - it's there. Also can schedule out reports to show up to you weekly and monthly. Awesome!

Thompson Mug Co. - Dugout Mugs
United States
About 1 month using the app
August 12, 2022

This app is amazing! Detailed reporting is so much easier with this app and the reporting is so robust. Highly recommend- especially for separating our reporting based on collections (which is a function shopify doesnt have).

Sidecar Doughnuts
United States
32 minutes using the app
Edited November 14, 2018

Feeds my back office and MIS systems: flexible, reliable tool. Clement always available to advise, implement bug fixes and keep on top of any feed issues on the Shopify side: well designed and supported, keep up the good work!

Pasta Evangelists
United Kingdom
8 months using the app
July 5, 2021

We've been so pleased with the level of personalized service from this app. they've gone above and beyond in helping us creating specific reports that work for our business. So helpful and responsive. 5 out of 5 stars for sure!

Forty Winks
United States
About 1 month using the app
September 13, 2018

This app is the best. It allowed us to take daily inventory snapshots and track our COGS. I love that you can automate reports to Google Drive. Also, the creator, Clement, responds to your emails right away and is super helpful.

Pepper Home
United States
3 months using the app
Edited July 24, 2021

Wanted to wait for a while before we rated it and so far, I feel like this app is really intuitive and it sorts out what needs to be filtered and it reports just want you need. Like the fact that they were able to help customize

Polaris Fine Foods
Philippines
About 2 months using the app
July 15, 2020

This app is the most used and most helpful app on our store! Don't even think about running a Shopify store without it. Customer service is AMAZING - prompt, concise and very technical. Seriously, can't recommend this app enough.

Kind Apparel
United States
About 2 years using the app
June 4, 2021

Better Reports turns what is a good POS system from Shopify into a GREAT POS system. Without it we would not have access to the kind of detailed reports that we need to run our retail business. The support is also second to none!

Shakespeare's Globe
United Kingdom
About 2 years using the app
March 3, 2022

The app is fantastic and the service is the best I have ever seen. Everyone of the Better Reports team is efficient and helpful and the reports have saved us hundreds of work hours. I really can't say enough good things about it.

Bear Creek Farm
United States
About 1 month using the app
Edited October 24, 2018

This is an amazing app. You can pretty much generate any report you want/need. Also, their customer service is amazing, which sometimes is even more important than the product/service itself. The best reports app I've tried so far

Calgary Multicultural Arts Society
Canada
9 months using the app