Reviews (1,200)

Overall rating
5
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a powerful, flexible reporting tool that far exceeds native Shopify analytics, with access to nearly every data point and multi-store data. It’s widely used for manufacturing planning, finance, accounting, and detailed data analysis, saving hours weekly via custom and scheduled email reports. Many highlight an intuitive interface and exceptional, fast support that builds tailored reports, calling it reliable and worth every penny.

November 2, 2022

I needed to build a custom report for export to our shipping platform, for orders that were older than 60 days and weren't importing. The support team was extremely helpful and instrumental to me building these quickly.

Hemlock & Oak
Canada
About 18 hours using the app
February 3, 2023

I love this app! The customer service is top notch! I email them with my ideas and both times they got back to me within 10-15 minutes! The reports are super easy to understand and if you want to make your own you can.

TRULY TEAS
United States
13 days using the app
December 7, 2021

I used this app to run a report on sales per collection. (This report does not exist on shopify). Was very helpful and informative. When I had a question, the got back to me right away and helped me out. Highly reccomend

Scarf Bar
United States
About 1 month using the app
May 27, 2022

I was able to work with their team and create a custom report that provides a total qty of products ordered, broken down by individual variant. This is extremely helpful in producing fulfillment reports for packaging. A++

Kitty Kick Stix
United States
About 18 hours using the app
February 24, 2021

I used this app to get a report by state, to simplify paperwork necessary for business license renewal, and tax filing. Keanna Driedger really came through for me, by creating a custom report for me!! THANK YOU SO MUCH!!!

MyCheriEssentiel
United States
About 1 hour using the app
June 7, 2023

Great customer service from Claudia to get a custom report done within minutes of my first email request. Still evaluating this reporting app - it would be great if it had a dashboard capability. Really miss that feature.

Wellkasa
United States
29 days using the app
January 23, 2019

Great report App. I wish Shopify included this, but it is worth the money. Service is GREAT. Clement will take care of you. The reporting tool is very powerful, I haven't come accost a report that this tool couldn't create.

Brio Product Group
United States
5 months using the app
May 19, 2023

It was great!
We got a quick and really detailed answer complete with screenshots which I really appreciate as a visual person.

Rishika Badwal was very nice, respectful and patient with me too.

Thank you very much.

Fany

Makin' Whoopee Gift Shop
Australia
Over 2 years using the app
March 23, 2022

We love Better Reports! It has helped tremendously with sending reports and they are immediately on it, whatever the question! If we could change one thing, it would be that we would prefer to speak to someone on the phone.

KidzMatter
United States
About 1 month using the app
April 9, 2023

We use this app every day and it is super reliable. The support is incredible. We have been using it for a few years and don't need support often but when we do, it is fast and answers are complete. Can't rate high enough!!

BlackToe Running Inc.
Canada
About 1 year using the app