Reviews (1,200)

Overall rating
5
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a powerful, flexible reporting tool that far exceeds native Shopify analytics, with access to nearly every data point and multi-store data. It’s widely used for manufacturing planning, finance, accounting, and detailed data analysis, saving hours weekly via custom and scheduled email reports. Many highlight an intuitive interface and exceptional, fast support that builds tailored reports, calling it reliable and worth every penny.

August 21, 2020

I've contacted support for many apps in the past, and I've been especially pleased with the support for this app. They did the complex customization I requested and they did it perfectly! Thanks for the great support!

WAGYUMAN
United States
10 months using the app
August 25, 2020

This is the best app to use for generating reports. Their support team is also very kind and prompt with their responses. If you're using a different app to generate reports, you need to switch to Better Reports ASAP.

Momzilla PH
Philippines
22 days using the app
April 25, 2022

This app is simply amazing! The data analysis this app empowers is incredible. It can get very complex quickly so the fact that the customer support is very quick and top notch really makes this app worth every penny.

Conrad's Confectionery
United States
About 2 years using the app
October 21, 2022

This app is a must for anyone needing more detailed reports! Customer service is outstanding! They are very responsive via Chat and Email. Haven't found an issue yet they weren't able to assist with. Highly recommend!

Jigsaw Health
United States
11 months using the app
December 29, 2020

I really liked this app and it helped pull reports that Shopify should have built into it already- but we upped shopify plans and they tried to up the cost $110/month. Can't justify spending $150/month on just reports.

Archive Sunday
United States
About 1 month using the app
August 18, 2021

The service support behind Better Reports is incredibly responsive. The team are always willing to explore our requests and tailor the reports to our business. I would recommend this app and service without hesitation.

GFH Direct
Australia
12 months using the app
October 12, 2022

I don't like that we have to pay for more expansive reports within our POS app but the excellent customer service from better reports makes the cost worth it! They are very responsive and have a "yes we can" attitude!

Splendor Beauty Emporium
United States
About 1 month using the app
March 15, 2023

Excellent response. The BR team understood our request and developed what we needed to move forward.

We are very satisfied and learned more about the software and how to use it to improve our internal responsiveness.

Palm & Able
United States
About 1 year using the app
December 13, 2018

We are so happy to have found Better Apps and Clement! He is so very quick to respond and help us create any reports that we need-cuz we all know the Shopify is lacking good reporting! Better Apps has been a life saver!

Idlewild Woman
United States
6 months using the app
January 24, 2021

I asked for a custom report to allow me to see collected taxes by county for my state. Better Reports responded within minutes with just the report to help me run my business. I will definitely be using Better Reports!

TaraHuntDesigns
United States
13 days using the app