Reviews (1,200)

Overall rating
5
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a powerful, flexible reporting tool that far exceeds native Shopify analytics, with access to nearly every data point and multi-store data. It’s widely used for manufacturing planning, finance, accounting, and detailed data analysis, saving hours weekly via custom and scheduled email reports. Many highlight an intuitive interface and exceptional, fast support that builds tailored reports, calling it reliable and worth every penny.

October 22, 2019

I honestly couldn't run my business without this app. It's not just good for analytics. Any custom view you need to make sense of your customers/orders/products/variants/traffic/etc. IT's ALL THERE!!! Thank you for this amazing reporting tool.

The Catholic Woodworker
United States
About 1 month using the app
Edited November 1, 2018

I love it. I work with a variety of vendors who required regular reporting. B.R has let me automate all of those outgoing reports freeing up hours of my time previously spent going through. The app is seamless. Looking forward to what else is to come.

Preview
United States
About 2 months using the app
March 2, 2021

This is a very useful addon for analytics and reporting. We needed some more detailed custom reports and their customer service was excellent and fast.
Helped us setup custom fields to pull out order receipt metadata which were not initially available.

MyShop@Seneca
Canada
About 1 month using the app
December 20, 2019

Simple, easy-to-use once you get the hang of it, and it provides me with all of the insights that Shopify does not. Plus, the customer service is amazing and quickly responds to all of our requests for custom features. I can't recommend this app enough!

NOOMA Wholesale
United States
About 2 months using the app
October 8, 2019

Reporting is light years ahead of Shopify's built in reports. Developers are available to build custom reports to your needs. Literally anything you can think of, they can likely build it. 9 months in and have yet to run into a wall with report requests.

A.P.C.
United States
8 months using the app
March 18, 2021

I am blown away by how good this app is. What used to take hours to mine for and report on takes mere minutes. Not to mention the supportive and helpful customer service. They are quick to answer questions and can help your reporting when you get stuck.

Luke's Lobster Shop
United States
14 days using the app
June 10, 2022

We were after a quite complex report (units sold, orders placed and revenue) for each of our SKU, for different custom date ranges based on today's date. Better Reports helped us do all this, in one custom report! Absolutely amazing app and people behind it!

Sous Chef
United Kingdom
Over 1 year using the app
Edited January 13, 2019

I love this app, it's a great work around since Shopify does not offer in depth reporting. I always get a response within 24 hours and they make any changes I need on reports. Great app! definitely recommend if you like digging into your retail business.

Fig & Willow
United States
4 months using the app
October 26, 2020

The support provided by the team at Better Reports is so very good! they respond quickly and are ever so helpful! The value provided by this app and the team behind it greatly outweighs the cost, which is very affordable on its own. Great job, Better Reports!

Coconene Hawaii
United States
3 months using the app
April 30, 2020

This is an invaluable app to run both ad hoc and regular reports. The customization is outstanding. Their customer support is attentive and answers complex questions about how to calculate different measures and dimensions. Couldn't do business without it!

Omnia Fishing
United States
7 months using the app