Reviews (1,200)

Overall rating
5
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a powerful, flexible reporting tool that far exceeds native Shopify analytics, with access to nearly every data point and multi-store data. It’s widely used for manufacturing planning, finance, accounting, and detailed data analysis, saving hours weekly via custom and scheduled email reports. Many highlight an intuitive interface and exceptional, fast support that builds tailored reports, calling it reliable and worth every penny.

July 18, 2022

Better Reports team are helpful and supportive, helping you build constructive reports and effective supports for workflow. The structuring is pretty complex for a new comer so I do suggest using support in the short term while you get the hang of it. Dustin.

Cloud Picker Coffee
Ireland
5 months using the app
December 30, 2022

Super helpful app. So much more robust than Shopify's built-in reports.

Easily customizable reports and easy to use.

Staff responds quickly and is super helpful. Shout out to Claudia for her great customer service solving our question about a custom report!

Revival Cycles
United States
6 months using the app
April 19, 2023

Nothing but good things to say about this App! Every time I request a report they get back to me quickly. They always check to see if that is what I needed or if they need to change anything. Extremely helpful to my accountant as well. Thanks for the A+ service!

Scrap Diva Designs
United States
About 1 month using the app
June 30, 2022

Endlessly useful data reporting tool - have been able to pull far more information out of Better Reports than Shopify. The best part is the team at Better Reports that go above and beyond to provide support and help you get the data you need. 10 stars if I could!

Graf Lantz
United States
Almost 2 years using the app
May 11, 2023

Great help on my day-to-day work as I'm alone doing all the ecommerce work from its management to operations. It helps me not wasting my time buidlign the report and focus on analysing them and finding insights rather than spending hours on excel building tables.

Amina Muaddi
Italy
14 days using the app
June 13, 2022

Better Reports is an accurate name for this app. Claudia has helped me twice now on two different reports and her responses are invaluable. Not only does she get the problem solved, she helps me better understand how the app works and how to get the results I need.

Sassy Jones
United States
8 months using the app
January 24, 2018

This app and the support Celement provides has been amazing. I have both an online and retail store using Shopify and this has made inventory management so much easier and transparent. Im excited to explore all of the other standard and customizable report options.

The 3rd Piece
United States
2 days using the app
September 29, 2020

Great customer support. We needed reports using tags as well as some other info so we reached out and they created and linked us to the reports quickly. Excellent customer service. Recommended if you're needing to run regular reports outside of Shopify's capabilities.

Evolve Skateboards Australia
Australia
5 days using the app
Edited September 19, 2018

BOOM !!!!!!! instant success with this product , tried 3 or 4 others , this is by far the simplest app to install and start using instantly , very happy . Contacted Better reports with a minor issue , sorted by the founder Clement Gutel instantly - Great value product

Renewdau
Australia
28 days using the app
January 15, 2019

I'm really happy with this App. It provides the reports that Shopify doesn't. And customer is very quick and helpful. Turn around time to my questions has always been that day or early the next. They helped me create a report that gives me the information I need.

iDrink Products
United States
6 days using the app