Reviews (1,200)

Overall rating
5
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a powerful, flexible reporting tool that far exceeds native Shopify analytics, with access to nearly every data point and multi-store data. It’s widely used for manufacturing planning, finance, accounting, and detailed data analysis, saving hours weekly via custom and scheduled email reports. Many highlight an intuitive interface and exceptional, fast support that builds tailored reports, calling it reliable and worth every penny.

April 30, 2020

I am honestly amazed by how responsive and effective the support team is. The software itself is excellent. Real time report done right. I love how they perform at this high level from addressing business needs, to software performance to tech support. You don't see this everyday.

Marco Basic
Canada
3 days using the app
April 9, 2019

Best reporting app there is. I tried out like 4 of them. Better reports shows the most reports and Clement is super helpful and has even made me some reports that we're standard reports someone would need. Excellent customer service too, I've always been responded to within a few hours

Marigold Shadows
United States
About 1 month using the app
June 17, 2021

This app and its reports have very quickly assisted us in views on fulfillment, inventory and sales that took a lot of manual work, previously. The best part is how responsive the team is when we ask questions or need assistance with a report. I highly, highly recommend. We use daily.

Denver Modern
United States
About 1 month using the app
November 18, 2021

The support team at Better Reports has been amazing!!! They've helped me to create very specific and detailed custom reports. They have always responded in a very timely manner and always made sure the reports were exactly the way I needed them to be. Absolutely thrilled with this app!

The Kosher Marketplace
United States
Over 1 year using the app
March 10, 2023

Love the person to person experience for creating custom reports. Claudia knew just what I was looking for - reports by collection or tags - helped me understand what was in the way and how to fix it, and pointed out the data gaps to be filled in for a comprehensive, actionable report.

Proclamation Goods
United States
About 5 hours using the app
July 5, 2017

I can't recommend Better Reports enough. The app works perfectly and the customer service is absolutely fantastic. Clement made some customizations to the app to better meet our specific needs so we can generate a very specific report, saving us loads of administrative hours. Thank you!!!

Marc Skid
United States
About 1 month using the app
December 27, 2021

This app has helped us identify and track very specifics in regards to our product assortments. The support from the team exceeds expectations and they work to ensure your questions are answered swiftly and with accuracy. Highly recommend BETTER REPORTS app for all of your store front needs

The Master Pass
United States
6 months using the app
Edited January 7, 2022

Not only does the app provide all the reports our company needs and more, the customer service is incredible. Any question or request for help has been responded to within minutes. Just wish there were some reports/edits we could do on our own so we don't have to bother them. :) THANK YOU!

Destira
United States
Over 2 years using the app
February 22, 2022

Good app, allows you to filter out information. We used it to prepare cash flow statements, the app made it a lot easier to get the right information and numbers. Our products were illogically stored in Shopify yet with the help of this app we were able to prepare a good report nonetheless!

Mondo Growkits
Netherlands
About 1 month using the app
March 1, 2022

I wanted to be able to look at different reports and inventory amount so I decided to get the Better Reports app...I am so glad I did!! I can look at totals or orders, inventory and other things from so many different angles...it really opens your eyes to everything going on in your store!!

The Ivy On Pine
United States
About 1 month using the app