Reviews (1,200)

Overall rating
5
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a powerful, flexible reporting tool that far exceeds native Shopify analytics, with access to nearly every data point and multi-store data. It’s widely used for manufacturing planning, finance, accounting, and detailed data analysis, saving hours weekly via custom and scheduled email reports. Many highlight an intuitive interface and exceptional, fast support that builds tailored reports, calling it reliable and worth every penny.

June 1, 2021

By far the best data analysis tool I have used with Shopify. What's more I am still in the trial and was given immediate support, within minutes. I asked if a custom report was possible and they answered by producing the exact report for me. Tiia was great. Thanks guys I will be subscribing

LavenderLime
United Kingdom
7 days using the app
March 18, 2020

I worked with the support team to get a sales history by SKU & "units sold" which exactly what I wanted. This saved us from upgrading our Shopify subscription. I see many other reports that will help us. Additionally using the custom reports is awesome and the support for this is top-notch.

ALZO Digital
United States
6 days using the app
February 23, 2023

WOW! I have to say the app is a must-have and works super well. At first, it took me some time to understand but then I got it and its very easy. What makes the app even better is the customer service. They really try to help you and if they can't, they try their best to find other solutions.

Arms of Andes
United States
Almost 3 years using the app
June 20, 2022

The app is really powerful, but what is really notable is how exceptional the customer service is. Every time I have a question, they come back with not only a more than satisfactory answer, but they go ahead and build or fix the report that I was having trouble with. I'm definitely impressed.

Orcas Island Leather Goods
United States
23 days using the app
June 5, 2018

This app is exactly what we needed since moving over to shopify. We have a team that connects with customers over the phone (that's right, still making phone calls)
and to track their progress. Clement is extremely helpful with any question or help you will need to build a report. Very Helpful!

Messenger International
United States
About 1 month using the app
May 5, 2022

Easy to use, they are also very prompt anytime we've every had any questions. Also, the app itself is very flexible…we were able to build several custom reports within an hour of downloading that we never could have built using Shopify's pre-built features. We would highly recommend Better Reports!

UNITEE // Custom Tshirts + Merch
United States
About 1 month using the app
June 12, 2023

WOW! Pretty much sums it up! Same day service, usually just hours til that report Shopify doesn’t have is made by Better Reports team and ready to use. Best $20 I spend a month to have reports look just like my old POS used to have them set up, so everyone is still on the same page when we talk numbers!

Ergadoozy
United States
4 days using the app
June 11, 2020

A bit of a learning curve to figure out how to use but can be powerful once you get the hang of it. Customer Service is very helpful and responds quickly when you have questions. They will also build out custom reports for you if you describe the parameters and will work with you to tweak them as needed.

the House of Noa
United States
About 2 months using the app
Edited December 1, 2021

I use this app to create and use various custom reports in addition to the standard existing reports. Its fairly simple to use and you can tweak the existing reports to suit your needs.
Customer support is quick to respond and gives additional tips based on your queries.
Wish the team all the very best.

Bronze
Oman
Over 2 years using the app
June 2, 2020

I use this app for all my reporting for almost 2 years. It's reliable, flexible and very easy to use. Honestly, the best reporting app I came across so far.
On top of that, the team at Better Report is absolutely legends. They are super responsive and always have a solution! Definitely recommend using! !

I.AM.GIA
Australia
Almost 3 years using the app