Reviews (1,200)

Overall rating
5
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a powerful, flexible reporting tool that far exceeds native Shopify analytics, with access to nearly every data point and multi-store data. It’s widely used for manufacturing planning, finance, accounting, and detailed data analysis, saving hours weekly via custom and scheduled email reports. Many highlight an intuitive interface and exceptional, fast support that builds tailored reports, calling it reliable and worth every penny.

September 18, 2018

I have been looking for an app to provide better reporting than what Shopify current has. I should have known that I just needed to look for "Better Reports".

This app is amazing! I haven't yet found a report that I am not able to either view or create using their report creator.

I would highly recommend using this app.

The Scout Market
United States
About 1 month using the app
February 19, 2018

I wish all of the other app support would be as great as this. This provides all the reports we need and then some! Anytime I have any questions or concerns or requests for custom reporting they have always been very attentive.They have always made my custom reports pretty quickly. I would definitely recommend Better Reports.

Enzo Milano
United States
3 months using the app
Edited August 19, 2021

We love Better Reports App. The app is beyond impressive, especially when compared to Shopify's native tool. Perhaps even more impressive is their team - they're always willing and eager to assist, and respond very quickly via email. This assistance even includes creating reports FOR us if needed. Thank you Better Reports Team!

ExactMats
United States
About 1 year using the app
Edited February 3, 2023

I have contacted support several times to see if it would be possible to create a report unique to my business. I got quick responses with a new feature added, achieving exactly what was needed. This kind of service is nearly unheard of in my experience. 100% download Better Reports, if you need super detailed reporting. Thanks!

Hellomerch
United States
Almost 5 years using the app
December 3, 2021

BEST SUPPORT EVER! I asked for help with a custom report and they responded within minutes. After a few revisions the report was exactly what I needed. They even sent a video showing me how to make a couple tweaks to reports myself. If you need better reports than Shopify gives you by default you will NOT regret getting this app.

Natural Resources: Pregnancy + Parenting
United States
9 months using the app
August 17, 2022

The experts at Better Reports were so helpful in creating custom reports that have made bookkeeping 1000 times easier. They have pre made reports that are very beneficial as well, but anything else we needed they were happy to create while also explaining why there is so much nuance with the Shopify reports. The best reporting app!

Epiphany
United States
About 1 month using the app
August 27, 2021

Customer service is outstanding - I often hear back the same day of reaching out. They offer tips to create reports and if there isn't a feature available to get the data you're looking for, they'll create a custom report for you. There are several variables I hope will added to the filter list. Overall great app and worth the price.

Russell's Western Wear, Inc.
United States
4 months using the app
December 27, 2022

We just started trialing Better Reports and so far I'm very happy with the support that we have received. We needed to create a custom report and the agent helping me (Claudia) stayed on and worked on the report until we were satisfied. Good support is so hard to find these days and makes a huge difference. Thank you again Claudia!

Inergy
United States
5 days using the app
December 28, 2022

This app and its support team are both extremely helpful. It's completely changed the way we pull reports and look at data! The support team responds almost immediately and has never failed to complete a request. They've done everything from building entire reports to creating custom fields to allow us to pull more accurate reports.

Christine Valmy Inc
United States
Over 1 year using the app
May 8, 2023

Not only are the possibilities for customizable reports very great to have, but Claudia from Better Reports has helped us to actually take advantage of the many different features/reports!
That's been very significant especially, as we have both access to a great app and extremely responsive support when it comes to how to use it :)

Redmond Life
United States
11 months using the app