Reviews (1,200)

Overall rating
5
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a powerful, flexible reporting tool that far exceeds native Shopify analytics, with access to nearly every data point and multi-store data. It’s widely used for manufacturing planning, finance, accounting, and detailed data analysis, saving hours weekly via custom and scheduled email reports. Many highlight an intuitive interface and exceptional, fast support that builds tailored reports, calling it reliable and worth every penny.

Edited June 1, 2021

We use this app on our test store and love it. The app is very customizable by the user and if you can't do something, you can email the vendor and they will take care of it. They are fast, friendly and very helpful to work with. Although it can be pricey, we have not found any other reporting app that gives as much flexibility as BetterReports has.

lcitest1
United States
7 months using the app
July 28, 2021

Very responsive and helpful support staff! Our client needed a very specialized report for their accounting team, one that wasn't an out of the box feature. Better Reports support had that custom report created working better than we had envisioned in no time at all! Highly recommended for anyone looking for more insight into their Shopify finances.

rinnabeauty.com
United States
About 3 hours using the app
April 11, 2023

The app works great, and the customer service is top notch! Any time I have been unable to figure out how to create a custom report I need (which is fairly frequently), the Better Reports team helps me through the process and makes it very simple.
Better Reports gives you access to the data you need at a very reasonable price. I highly recommend it!

SewYeahQuilting
United States
About 1 year using the app
December 30, 2020

Top notch reporting, customisable in so many ways. The customer service is spot on with communication. The latest report I am running is a table sorted by descending sales order number, with the current inventory and days expected until inventory depleted right next to that. I can then go and order what is hot selling and soon to run out of stock :)

Asia Sell
Australia
Over 1 year using the app
January 28, 2021

Tons of options. I am still learning my way around setting up the reports but if I have an issue they have the best support, and always quickly provide me detailed instructions on how to set up what I wanted to do, and go ahead and set it up for me to see how the end result looks too along with the walkthrough on how they did it, which is a huge help

Puttin on the Printz
United States
2 months using the app
December 7, 2021

Better Reports has really helped us with organizing in-house perishable product by automating custom product tally reports tailored for each department and sending them to the department heads. Gone are the days of doing hand tallies. Claudia and Keanna have been incredible to work with, amazing support and help in creating custom reports. Thank you.

The Home Bakery
United States
About 1 month using the app
Edited December 30, 2020

Absolutely fantastic support! Every single time I've asked a question, Better Reports has gone above and beyond with their customer service. I have never been happier with technology service before in my life. I don't know what I would have done taking on this new professional role at work without Better Report's patience and diligence in assisting me.

Iron Crow
Canada
Over 1 year using the app
February 14, 2018

The reporting we've been searching for! Been trying to find out how to create a Sell Thru report to help with planning future seasons, and this app is the one to do it! There are so many reporting options in here, and when we struggled to put our custom reports together, Clement sorted it out for us very quickly. Great customer service and a great app.

The Bonniemob
United Kingdom
5 days using the app
November 20, 2018

At risk of sounding cliche, Better Reports is simply better. Very intuitive to use, great support. As you will see with other reviews, Clement provides fantastic support including helping with quite particular requirements.
This app really lets you get to the data that is otherwise near impossible to get natively from Shopify. Couldn't recommend it more.

Ziggy Alberts
Australia
24 days using the app
September 23, 2021

Kritesh and Better Reports have restored my faith in customer service, best I have ever experienced. I needed a very specific custom report written and Kritesh got my requirement absolutely bang on. Nothing was too much trouble, immediate response to every tweak I needed, finishing up with a video call to make sure I was happy. Can't recommend them enough.

Trethowan Brothers
United Kingdom
9 days using the app