Reviews (1,200)

Overall rating
5
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a powerful, flexible reporting tool that far exceeds native Shopify analytics, with access to nearly every data point and multi-store data. It’s widely used for manufacturing planning, finance, accounting, and detailed data analysis, saving hours weekly via custom and scheduled email reports. Many highlight an intuitive interface and exceptional, fast support that builds tailored reports, calling it reliable and worth every penny.

May 10, 2021

We use this app for several reporting needs across our company. As somebody with limited Excel experience, BetterReports makes creating an incredibly customized app a breeze. I've had the pleasure with working directly with their team (shoutout to Keanna) to create a custom filter for a report as well, which is going to save me a ton of time in the long run.

604 Shop
Canada
About 1 year using the app
February 2, 2023

Better Reports has been awesome to use so far because their customer service is top notch. I will say the reports are difficult to navigate yourself at first but I have emailed customer and they have responded with the report in under 10 minutes.

I even requested help on how to create them myself and they provided me a full video with instructions. Thanks BR!

The Tried Equestrian
United States
About 1 month using the app
May 16, 2022

Better reports help to create more granular reports where Shopify native reporting falls short. Their techsupport is able to help with any custom field that we need added and are very responsive and helpful as they can be. Sometimes large report exports can only be in csv , but they provided personalized helpful video to import to excel in right number formatting.

Quay Australia
United States
Almost 2 years using the app
August 2, 2018

In our 12 years of business, this is the first app/service I have used that has truly blown me away!

This app comes HIGHLY recommended. It is SO easy to use, works flawlessly and comes with support that is totally unheard of... seriously, I have never seen anything like it.

For our business, this app is essential, and the value we get from it is well worth it.

Primal Muscle
United States
5 months using the app
Edited April 29, 2019

Better Reports has been awesome and SO useful at a reasonable price. The customer support has been wonderful and speedy as well. I can't thank Clement and his team enough. They are always up to the challenges their customers are faced with, are willing to collaborate with other App vendors, and have a natural curiosity that will only lead to their continued success!

Premier Yarns
United States
Over 1 year using the app
May 17, 2022

Basic shopify plans have very limited reporting capability making it hard to get the data you need for making decisions. I found Better Reports was very easy to use, and made getting data fast a painless process. There are lots of preset reports and easy to use slicers and filters. It never takes more than a few minutes to get the answer you need. Highly recommended.

Misa Christmas Trees
New Zealand
4 months using the app
July 9, 2018

Great app, helps me look at monthly sales by product as well as cost of inventory which is something that should have been included with Shopify. Clement is super helpful and very quick with response. He helped to customise my reports so I can get a better idea of what $ value of my goods and sales, which gave us the insight into how to sell better. Highly recommend.

Au Revoir Les Filles
Australia
About 2 months using the app
Edited October 10, 2018

I used this app to help export daily reports from our Shopify site to our fulfillment center. We are a start-up company and tried two other app developers, who were not responsive and could not help us. Clement has been very responsive, helpful and seems to understand exactly what we need. It's great to find someone who is friendly, supportive and very knowledgable.

Cambio Roasters
United States
9 days using the app
February 3, 2020

This app does a great job of filling the gaps in Shopify's native reporting tools.
The user interface is not super intuitive, but the support is AMAZING - any time I need a report created or modified, all it takes is an email to them and the changes I need are created within a day. SO helpful. Highly recommend this app if you require any degree of comprehensive reporting.

The Suttle Lodge & Boathouse
United States
About 1 month using the app
March 19, 2019

The support is the best I've received so far with any Shopify App. Clement has been overwhelmingly helpful. There are a lot of apps out there that do similar things, but I have been blown away that Clement not only took the time to truly understand our requests, but carried them out in a very timely fashion. Thank you for your help and we with you much success moving forward.

Greenery NYC
United States
About 1 month using the app