Reviews (1,200)

Overall rating
5
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a powerful, flexible reporting tool that far exceeds native Shopify analytics, with access to nearly every data point and multi-store data. It’s widely used for manufacturing planning, finance, accounting, and detailed data analysis, saving hours weekly via custom and scheduled email reports. Many highlight an intuitive interface and exceptional, fast support that builds tailored reports, calling it reliable and worth every penny.

October 1, 2021

We were hesitant to move away from our old desktop POS system to Shopify POS due to the lack of reporting. That was until we found Better Reports. It has a library of stock and custom reports that we needed to make the transition. The scheduling features are also extremely handy. The support has always been very responsive and helpful, I would highly recommend Better Reports.

Zebraclub
United States
8 months using the app
March 29, 2022

This app provides us much better reporting on all aspects of our store. And the ability to easily modify reports is huge. I've also requested several custom reports that they created for me....response was incredibly fast and they were very easy to work with. Overall this is a great reporting tool to add to your Shopify store. I'd definitely recommend Better Reports to anyone.

Just As I Am Boutique
United States
Over 1 year using the app
June 2, 2023

Really good customer service as they'll help you with any ideas you have to make custom reports. And they do it fast. This is a very good thing, bc my only gripe is the interface is confusing for the lay person to navigate/implement ideas. I'm usually able to fiddle through and create some basic reports that I want to see, but I often call on them to help me dial it in.

Foterra Jewelry Wholesale
United States
Almost 3 years using the app
April 27, 2021

We run our company off analytics, we run and analyze reports daily, weekly, and monthly. There were a lot of reporting we needed that weren't able to be ran in Shopify analytics. Not only does this application have the reports we've been longing for, but there's we can automate and schedule reports to be ran down to the day and time it is ran which saves our team a ton of time.

Swank A Posh
United States
About 1 month using the app
Edited February 21, 2019

Amazing app! I can't recommend this app enough for a great reporting system! After trailing so many other apps that were not meeting my needs, Better Reports was the only that was was advanced enough to meet the reporting needs of a retail business. Clement responded to my emails so quickly and was so helpful in providing ongoing support for everything I needed. Worth every penny!

Koibird
United Kingdom
About 1 month using the app
February 22, 2018

I have just started using Better Reports, only a few days, and right off the bat I had to have some fields modified for what I was looking for. Clement was immediately on top of it. He preformed the changes in no time, and his level of customer support has far exceeded my expectations. I highly recommend Better Reports! It is much more detailed and efficient than Shopify's reports.

Iblends
United States
3 days using the app
August 12, 2020

If it wasn’t for the Better Reports app we’d have ditched Shopify for another platform. This app makes it possible to get the financial reporting necessary to reconcile Shopify’s deposits in Quickbooks. Something that would otherwise not be possible.

Also a big shout out to Kritesh from the Better Reports support team for providing excellent app customer support in a timely manner.

Friendly Arctic
United States
5 months using the app
Edited April 26, 2021

Best reports app out there.
first, you can schedule report, which save lots of time. i need the same reports every week, so i have created them in 'better report' and i schedule to get them on a weekly basis.
second, great support, always received an answer quickly (often in less than an hour) and their team created new element i needed when they were not there. so flexible and efficient.

Honey & Spice
United Kingdom
About 2 months using the app
Edited March 7, 2022

So far I have only been using this reporting app for a few weeks. However, I am impressed with the customer supports ability to help assist with questions and customizations. Much appreciated! Update 3/7/2022: Have been using better reports for a few months now and their customer service is amazing! Love the chat/email function. They are able to help me solve issues and save me so much time!

Melanie Casey
United States
Almost 2 years using the app
Edited September 16, 2022

The team at Better Reports are an absolute pleasure to deal with and, as yet, I've not found anything that I want reporting on that they can't help me with. They respond so quickly and are so helpful it's genuinely a pleasure and a delight that I have this app on my store. It has paid for itself over and over again by me having the ability to look at my data in ways that Shopify can barely do.

Little Women Lingerie
United Kingdom
Almost 2 years using the app