Reviews (1,200)

Overall rating
5
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a powerful, flexible reporting tool that far exceeds native Shopify analytics, with access to nearly every data point and multi-store data. It’s widely used for manufacturing planning, finance, accounting, and detailed data analysis, saving hours weekly via custom and scheduled email reports. Many highlight an intuitive interface and exceptional, fast support that builds tailored reports, calling it reliable and worth every penny.

May 8, 2023

Not only are the possibilities for customizable reports very great to have, but Claudia from Better Reports has helped us to actually take advantage of the many different features/reports!
That's been very significant especially, as we have both access to a great app and extremely responsive support when it comes to how to use it :)

Redmond Life
United States
11 months using the app
Edited December 30, 2020

I needed an app to help me with simple sales reports, Better Reports saved the day - within a few minutes of installing it I had exactly what I needed, plus their customer service is the best. I asked some questions about a custom report and within 30 mins they had set this up for me. Money well spent, couldn't rate this highly enough.

Divine Savages
United Kingdom
About 23 hours using the app
September 13, 2018

Invaluable app and much more useful information than the inbuilt reports in Shopify. I emailed the owner to ask for a custom app and he provided it a few hours later! I now use this custom report daily and don't know how I'd do without it. If it were possible to see analysis on add-to-cart rates / products that would be very useful too!

LF MARKEY
United Kingdom
About 1 month using the app
April 11, 2020

Better reports has very robust reports available to help manage your business. However if the canned reports they have already created are not what you are looking for, their support team is amazing at creating custom reports to help you manage your site and business and you don't have to pay anything more for these customize reports.

Organic Ocean Seafood Inc
Canada
18 days using the app
January 3, 2019

Fantastic app, reports and customer service! After spending way too much time realizing I just couldn't get the info I needed from Shopify, Better Reports helped me in no time. Clement made a couple custom reports for me and I couldn't be happier about the time I just saved and having all my info so perfectly organized in front of me now.

Fancy That Design House & Co.
United States
About 8 hours using the app
December 19, 2017

This is a must have app. The name can be misleading that it is limited to reporting. However, with the flexibility to add reports to Google docs and building work flows based on that is just amazing. Clement, Founder of the app is super quick with replies and extra flexible. The pricing is quite reasonable and I would highly recommend the app.

Mrpl2
India
3 days using the app
June 7, 2021

Best app in Shopify hands down. What sets this app apart from the rest is the level of support you get from the developers. There hasn't been one custom request that they have not been able to customize for me. If you are in need for in-depth reports or something more than the built in Shopify reports dont hesitate to get this app. THANK YOU!!

Me&Ro
United States
Over 2 years using the app
February 1, 2022

I started using this app for a very specific report we needed to create for our business. The support team was very responsive and helped create the custom report in no time at all. Its rare to get such amazing service these days. There is also a lot of reports to access that I din't realise i needed until i saw them. Thanks for the great service.

Door Mates
Australia
About 19 hours using the app
May 21, 2019

BetterReports lets you generate your reports in any format with whatever metrics you need. It is highly customizable and if you don't find what you need, customer support is very reliable. My questions were answered very quickly and whatever changes I needed for my particular scenarios were implemented instantly. I cannot recommend this app enough.

Ovidis Adaptive Wear
Canada
6 days using the app
Edited August 3, 2020

The customer service was top-notch. They were quick to respond, pleasant and supportive. They did provide a report that we thought would be useful, but we needed information for this report over a long period, which was not available to Better Reports. I will keep this app in mind for future requested reports that Shopify doesn't have available.

Gulf Shores Gear
United States
About 1 month using the app