Reviews (1,200)

Overall rating
5
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a powerful, flexible reporting tool that far exceeds native Shopify analytics, with access to nearly every data point and multi-store data. It’s widely used for manufacturing planning, finance, accounting, and detailed data analysis, saving hours weekly via custom and scheduled email reports. Many highlight an intuitive interface and exceptional, fast support that builds tailored reports, calling it reliable and worth every penny.

Edited July 3, 2020

Better Reports is not only an amazing and super useful App. They have the absolute best customer service. Fast, helpful and supportive response. If I could give them more stars I would

They respond quickly and comprehensively and work tirelessly to get the customized reports doing exactly what we need.

Baraka Shea Butter
Canada
About 1 month using the app
Edited July 21, 2020

After looking for a reporting solution for years we tried again, trial of this and that and this one actually works and the support was best ever received. Response in minutes not days. Worth it check it out. Saves us lots of time and manual mistakes we used to make doing data dumps and working in excell

Pie Snob Bakery
United States
About 2 months using the app
February 9, 2021

The Better Reports app has made our whole team happy. This app has the highest ROI for the monthly cost. The customer support was incredible in helping set up a custom report for accounting. The ability to quickly & easily create custom reports for every area of our store is exactly what we were looking for.

Ambler
Canada
3 months using the app
February 11, 2020

This is the one stop do everything you need reporting solution. If you need something crazy like a column containing a substring of one field concatenated with another field - support will build the column for you. Support has been fantastic and quick and comprehensive. I couldn't be happier with this app!

NRTC Mobile Solutions / Telispire - MVNOPower
United States
About 1 month using the app
August 28, 2020

It is an excellent resource with a lot of depth. The staff are very helpful and will write custom queries for you. They can take a while to reply sometimes but when they do I get the feeling they are trying their best to be helpful. The restrictions they encounter are down to Shopify more than Better Reports.

The Salusbury Winestore
United Kingdom
About 2 months using the app
April 15, 2021

It has been amazing so far! I'm so impressed by the support and their quick & helpful replies. It's rare to find such stellar customer support! Also, the data is easy to analyze once you get the hang of how the app works. The team is incredibly helpful and will guide you through anything you don't understand!

Coco Curls
Pakistan
7 days using the app
October 6, 2022

This app gets an A+ from us. We use this app to pull important data from Shopify and Recharge that we'd otherwise be unable to obtain. Their support gets an A+ because they quickly helped us create some new unique reports and showed us how to easily build reports and access the information we need on our own.

crunchlabsstore
United States
About 1 month using the app
October 15, 2018

We're using this app to improve efficiency in inventory re-ordering. With the help of the Better Reports team, we now have access to great reporting that allows us to assess weeks of inventory on-hand based on current inventory counts and historical sales (at best, a painfully slow V-lookup without Better Reports).

The Citizenry
United States
4 days using the app
October 6, 2019

Our business literally grew 10x overnight. Our current systems were not sufficient to calculate how much inventory we needed to buy for all of our SKUs. Without Better Reports, I have no idea how we would have been able to keep all of our products in stock during this period of rapid growth. Thank you Better Reports!

Ultimate Longevity
United States
5 months using the app
November 1, 2021

The Better Reports app and team have drastically increased our productivity. Their out-of-box reports are great and offer quick and concise reporting. However, it is the customization that helps us the most! Their team is also very responsive and helps prepare the custom reports if required (usually within a day or so).

nutrimeals
Canada
About 1 year using the app