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Exemplary customer service! Patrick went above and beyond to help us with important information. Blanka is very lucky to have Patrick on their team. It's the reason I'll continue to do business with Blanka!
20 stars would be amazing but making your experience with us great is more than enough for us. We're happy to have you with us and we look forward to working with you! Thank you for choosing Blanka!
The customer service from Blanka is immaculate, they are very prompt and super helpful with instructions and everything to get you set up! The products look great and the branding options are super clean!
Thanks Makwa Naturals for leaving feedback about Blanka. We know how busy you are building your business, which is why we strive to offer you the best possible customer support :) As always, we are here for you if you need anything at hello@blankabrand.com
Happy building!
Really cool concept and I love the attention to detail from the Blanka team. They have really helped me with the installation and the whole private label process. The samples I received were great quality and Im excited to launch our makeup brand with the help of Blanka!
Hi there!
Thanks for your feedback. We are thrilled you love the samples - we also LOVE the products!!! Of course, if you ever need help with anything, we are just an email or chat away. We are here to make your private label beauty business a HUGE success!
Patrick et Lee , sont vraiment efficaces, ils répondent très rapidement aux messages via Blanka et les échanges ce font par email. Toutes les informations sont claires et bien détaillées. Ils sont à l'écoute c'est appréciable.Je suis très satisfaite du service client et des produits de qualité. Parfait
Thank you so much for your amazing feedback! We are happy to be able to meet your needs efficiently and promptly. Your satisfaction is our top priority, and we are glad that both our customer service and our products have met your expectations. Thank you for choosing Blanka!
Very Helpful and Fast Support Team!
Had a problem with blanka they addressed it and the rest is history
Thank you for your feedback! We're glad we could address your concern and get everything sorted out. If you ever need anything else, we’re always here to help so don't hesitate to reach back to us at hello@blankabrand.com anytime!
So far my experience has been awesome! Their representative John replied to an email I sent concerning product mock up’s and whether I sent the correct format of my logo. It unraveled issues with my logo itself but John was very patient in explaining why and what colors and formats would be printable. I ended up having to edit gradient colors etc in my logo but he absolutely went above and beyond to make sure I was comfortable with my visualization on the website and that I completely understood the process & dos/donts in terms of what’s printable. He was concerned about what I wanted and found a balance between what is acceptable. Honestly it made me even more comfortable using Blanka for my custom products and I haven’t even gotten my samples yet!
Mae is also an excellent part of their support team! Every time I've reached her she is so informative, patient and willing to answer my questions making sure I've understood the answers given & even including pictures, or lists of new products or Blanka's bestsellers. I'd recommend speaking to her any day!
We're so happy to know that and we really appreciate you for sharing your experience with us. We highly value you as our merchant so we always do our best to make sure that everything is well. Thank you for choosing Blanka!
Nice way to whitelabel skincare
Thank you for your feedback! We're glad to hear you're enjoying the white-label skincare options. If you ever need any assistance or have questions, we're here to help! Wishing you success with your brand!
Thank you for the 5 star rating and for choosing Blanka! Don't hesitate to reach back to us at hello@blankabrand.com anytime. We're always happy to help you!
Thank you for the rating! We look forward to working with you. Don't hesitate to reach back to us at hello@blankabrand.com if you need any help.
