Reviews (75)

Overall rating
4.2
Counts per rating level
  • 80% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 13% of ratings are 1 stars
April 29, 2024

Seamless and very effective Blend has definitely boosted my store's visibility and revenue.

Customer service is top notch as well!

Ceramicahomes
Australia
About 1 month using the app
Edited January 8, 2024

We tested Blend AI but unfortunatley didn't get the results anticpated. Team were helpful. We wish them all the best for tor the future

THATSMYOFFICE
United Kingdom
About 1 month using the app
February 8, 2021

I have been using Blend for the past couple of months and have been extremely happy with the results but even more so with the commitment, knowledge and expertise that Dean and Michael have delivered. Our ROI has increased, ad spend is reduced, and I also feel that my budget is being put to better use. Dean and Michael have been very approachable and have provided help, service and knowledge whenever required. I would highly recommend Blend.

STM Snow Surf Skate
Australia
12 minutes using the app
May 16, 2023

Blend is AMAZING! I have been using Blend since 2021 and I love everything about this platform. The onboarding process and customer service is incredible, Michael the co-founder always ensures my ads are running smoothly and the care factor from Blend is unmatched. Unlike big marketing agencies that don't actually care about small businesses, Blend is great because they actually care and want your business to succeed. You can set your daily budget as low as you like and increase it based on results. I love how I can design my own ads and upload them in a matter of seconds. Highly recommend Blend to anyone who is wanting to grow their online business!

Olivia Jean
Australia
About 2 years using the app
February 3, 2021

Blend has revolutionised the way we manage our ad spends. It is an extremely powerful tool and provides clarity on our return on investment for each advertising channel. Facebook ROI has doubled and now we have the confidence to spend aggressively on Google ads.

Future Classics Furniture
Australia
1 minute using the app
July 17, 2021

Using this app has enabled me to considerably grow my online business. I received a lot of support when setting everything up and Angel has been great to deal with. Hands down one of the best business decisions I have made.

Fetch
Australia
4 months using the app
Blend A.I. Pty Ltd replied July 20, 2021

It's great to have helped you expose your products to new customers and establish a strong online presence - we enjoy working with you too!

June 11, 2021

This not just an APP you have a TEAM driven to help your business succeed. They did a huge amount of "back end" work in our Google account & within 2 weeks the results started rolling.

Savvy Touch
New Zealand
About 1 month using the app
Blend A.I. Pty Ltd replied July 20, 2021

We're so happy that the Blend product feed has helped solve your issues. It's been a pleasure helping you scale to international markets and see your sales increase over the same time!

July 29, 2021

We installed this tool and we really wanted to work with them. We had bad experiences with other agencies in the past, so I hoped that Blend would meet our needs. They set up 2 Google Ads campaigns and the problems started ...
1. Google Shopping - almost $ 4 per click. Pretty expensive, isn't it?
2. Product Feed - They could not work with our product feed because they advertised the wrong product price when we launched "SALE". So obviously we couldn't beat up our competitors. The difference was about 30%.
3. Call - I am so busy running 2 companies in 2 countries and studying my master at UNI. I also prefer to be contacted via email rather than 1h call and keep everything in a written form. Then people can't lie, they forgot something or didn't say etc. Because I refused to have a call with them and wasted 1h while all these issues could be sorted out via email, they just cancelled our contract. Because of a call? While we have been running Ads for 2 weeks? That could be managed much sooner.
4. Updates - All of these issues should be resolved before running any campaign. So we burned the money for nothing. Why didn't they come to us earlier, there were problems with our campaigns? Nobody cared. It seems like.
5. Contacts - Everything they asked we did in a minute. They emailed us what should be done from our side and we did it in a minute. Once they cancelled our contract nobody contacted us back.

Guru Muscle
Australia
17 days using the app
Blend A.I. Pty Ltd replied July 29, 2021

@Guru Muscle, the entire team was committed to helping you - we even analysed previous campaigns over the last year to identify issues - all at no cost to you. We like to be in touch with our clients and communicate at every step, working as a team to ensure the best results -- we are sorry that in this instance you were too busy to work with us. Good luck with your future campaigns.

February 15, 2023

We have been using Blend for nearly three months, we were previously using another automated system and getting very poor ROAS with no support. In the last month Blend has really shown great fruition and is generating a lot of traffic and sales at a very reasonable Cost per Acquisition particularly on Facebook, which I thought had died since iOS14 updates.

Support has been really good with an amazing initial introduction by Dean and we also receive a video each month summarising what is happening with the campaign and pointers to scale from Fiona, to be honest we have not even actioned these pointers yet as we wanted to give it three months. We're looking forward to new growth this year now with the help of Blend.ai

Brownie Heaven
United Kingdom
3 months using the app
Edited November 4, 2021

I switched to this app 6 months ago to give me penetration and better visibility for my spend. So far there is no doubt that we are performing much better than doing this all manually. The metrics are simple to interpret and you're in control of your spend by merely varying the budget with a click. They've recently done a software update that makes campaign builds and adverts very simple with an ability to push to your platforms simultaneously. I think especially as they are still small, assistance is very responsive and helpful. We highly recommend Blend if you care about ROAS.

Wovii
Australia
7 months using the app