Reviews (846)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants describe this loyalty app as easy to set up with clear onboarding and a clean, customizable design that fits many themes and languages. They report strong boosts in retention, repeat purchases, AOV, and reviews through points, VIP tiers, referrals, birthdays, and email journeys. Merchants value accurate points logic, smooth POS and Klaviyo/Flow integrations, simple migration from other programs, and fast, proactive support at a competitive price.
Refine
-
By rating
Really good! Thanks
Seems to have integrated well. Waiting for customers to join the program to be able to see if its working
We’ve been using this app for a couple of days now, and it has exceeded our expectations. The app is extremely easy to set up, beginner-friendly, and highly customizable, making it simple to create and manage a loyalty or rewards program for an ecommerce store.
What truly stands out is the support team. They are fast, friendly, and genuinely helpful. Every request we had was handled promptly without delay. The app is intuitive, stable, and works exactly as described.
Thank you for sharing your experience with us! 💙
It’s great to hear that the setup and customization felt smooth and beginner-friendly from the start. Your feedback truly means a lot and encourages us to keep delivering a reliable and easy-to-use solution.
Love the app! I wish there were more features such as having more manual options if someone does not shop in store, and shops in person, but overall, for a newer loyalty app, I really enjoy it and the tech support is really responsive!
Thank you so much for your review! We highly appreciate your feedback.
Could you share more details about the additional manual options for in-person shoppers that you’re looking for? Our team has reached out several times for clarification but hasn’t received a response.
Please feel free to share the details whenever convenient so we can better support you! 💙
We had to switch over to a loyalty app that integrated well with Shopify POS as most of our transactions actually happen in-store. BLOY has been such an efficient upgrade. We hit a snag with the initial csv import of customer points, but the customer service team was extremely helpful with completing the import for us. The only limitation we had in the beginning was that you couldn't do a bulk import of points for customers without an e-mail address. We had to do that manually, but after that, it was very easy for customers to earn and redeem points themselves, as well as for our staff to view customer points and redeem points through the POS - functionalities we did not have before. Very glad for this app, especially because we're running on the free tier and it's been working like a dream.
Thank you so much for taking the time to share such a detailed and thoughtful review 💙!
We're happy to know that BLOY has been a smooth upgrade for your POS workflow and that things are now easier for both your customers and your staff. If you ever need any help or have more suggestions, our team is always here for you!
Support has been extremely helpful with some modifications to match my theme.
I would suggest that the user be able to make these changes to colours etc in all blocks but as mentioned the team have been extremely helpful.
We are yet to promote our program but have been testing - we will see what comes of this rewards program in the near future - hopefully many good things for our business
Thank you so much for taking the time to share your experience with us! 💙
Your suggestion about allowing more self-customization for colors in all blocks is very helpful, and we’ve noted it for our improvement roadmap. We’re excited for you as you begin promoting your rewards program and truly hope it brings great results for your business.
If you need anything along the way, we’re always here to help!
We’ve had such a great experience with this rewards app! It has all the features we needed to get our loyalty program up and running smoothly. The customer service team is absolutely incredible. They went above and beyond to help with setup and answer every question along the way. Highly recommend this app to anyone looking for an easy, reliable rewards solution!
Thank you so much. Your recommendation made our day!
We’re so happy to hear that Bloy has been everything you needed to launch your loyalty program smoothly. Our team truly enjoyed helping you get set up and it means a lot to know you had such a positive experience.
If you ever need support, we’re always here to help! 💙
After a long search, we finally found Bloy, and we couldn’t be happier!
From the very first contact, the customer support team has been incredibly helpful — quick, clear, and willing to customize certain features to perfectly fit our needs.
We launched our points and VIP tiers program about a month ago, and it’s been working flawlessly ever since. The interface is intuitive both for our team and for our customers, and the integration with Shopify is seamless.
A special mention goes to the customer support, which is simply outstanding: responsive, knowledgeable, and always available — even with the time zone difference. You can truly feel their dedication and care.
Kudos to the entire Bloy team for their professionalism and kindness, and a heartfelt thank you to our dedicated account contact for following us every step of the way.
Highly recommended app!
Thank you so much for your glowing review!
We’re thrilled that Bloy has exceeded your expectations and that our team’s support made a difference. It’s great to hear your points and VIP tiers program is running smoothly! Your kind words mean a lot and inspire us to keep improving.
Wishing you all the best and looking forward to continuing this journey with you! 💙
Our store is a little complicated, but the team is very responsive to my customization requests. The whole setting is super easy. The fuction works great now on our website.
Thank you for your feedback!
It's great to know that the functionality now works well on your website. We appreciate your trust in BLOY and look forward to supporting your continued success! 💙
This loyalty and reward program is the best I have found! There are so many amazing customization options and I was able to create a really unique well-rounded well branded option for my customers to use. It has so many features and options for such a reasonable price that you won’t find affordable or even available from other programs if you’re a small shop. The customer service team is literally outstanding! Every silly question or a bit of assistance I’ve needed they have promptly and kindly help me with in a cheerful manner! there’s everything from simple earning and redemption to a VIP tiered program which I am using and many methods for your customers to earn and redeem. You can brand your program across your entire website with a full page landing page to explain the program branded, widgets branded emails point information on your cart and check out pages… seriously check it out.
