Reviews (846)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this loyalty app as easy to set up with clear onboarding and a clean, customizable design that fits many themes and languages. They report strong boosts in retention, repeat purchases, AOV, and reviews through points, VIP tiers, referrals, birthdays, and email journeys. Merchants value accurate points logic, smooth POS and Klaviyo/Flow integrations, simple migration from other programs, and fast, proactive support at a competitive price.

August 6, 2025

Truly an amazing app for managing loyalty programs. I’ve tried other tools before, but BLOY stands out in terms of performance, features, and especially customer service.

One of the best things about BLOY is their customer support and tech team. Whenever I had a query or faced any issue, their team responded within 1 to 2 hours — consistently fast and reliable. Even when it came to building new features, they were open to feedback and worked with dedication to deliver updates, even if it took some time.

I really appreciate the effort and professionalism of the entire team. They care about their users and it shows. I'm very happy to share my experience and highly recommend BLOY Loyalty Rewards to anyone looking to manage a smart and effective loyalty program.

La Pink
India
3 months using the app
BLOY replied October 2, 2025

Thank you so much for your glowing review!

We're thrilled to hear that you find BLOY to be an amazing app for loyalty program management. Our team truly values your feedback, and we're delighted that you appreciate our customer service and tech team's responsiveness and dedication. We're here to provide you with the best experience possible and are always open to feedback to make BLOY even better for our users.

July 1, 2025

i’ve went through 4 different rewards apps in my 5 years of business, and i think this is finally the one for me! it has all the features i need and then some, and most importantly, great customer service! i was having an issue with importing and the BLOY team was promptly available to guide me through it. thank you BLOY!

NBM
United States
1 day using the app
June 22, 2025

I was looking for a rewards app when I came across Bloy Loyalty Rewards. After installing and taking the time to familiarise myself with the features and customising it to match the brand visuals of my site, I did run into some tech issues so reached out to support. Let me just say, support has been absolutely FANTASTIC! Many thanks to all the staff involved, dev team, Lucy, and especially Chloe who went above and beyond to help me with all the required customisations I wanted.

You can have a loyalty landing page as well as a small widget on the bottom of your website so your customers can have easy access. You can do a fair amount of customising to match your brand, but anything that isn't there, just reach out to support to see if they can help. The reward info is straightforward but you can edit the text to your liking.

I've tested it out, now that it's all set up to how I want it, and I am very happy with the final results. You can earn points to turn into rewards and there's a cool VIP feature too where customers can accumulate more points as they shop and earn bigger rewards at each level. Hopefully my customers will enjoy this new feature on my site. Highly recommended!

Epically Beautiful
United Kingdom
About 2 months using the app
BLOY replied October 2, 2025

Thank you for your wonderful review!

We're delighted to hear that our support team was able to assist you effectively with your customizations. It's great to know you're happy with the final setup and we hope your customers enjoy the new features as much as you do.

We are committed to continuously improving and supporting your journey, so feel free to reach out whenever you need further assistance💙

June 4, 2025

We’ve been using BLOY for a few months now and it’s been spot on. Super easy to set up, and the customisable widget fits in nicely with our store’s theme. Our customers love earning points for signing up, placing orders, and even on their birthday. The automated emails are a nice touch too – keeps everything running smoothly without us needing to chase. Overall, a simple but effective way to build a bit of brand loyalty. Would definitely recommend!

MailOrderGolf
United Kingdom
About 2 months using the app
May 30, 2025

I'm really impressed with both the app and the customer service that I've experienced so far. The app is great and everything we need to start our rewards programme journey to help encourage first and repeat purchases.
Chloe from support has been a great help in answering my questions. I'd recommend BLOY Rewards Program & Loyalty for any business looking to implement such a programme. Great app, great team. Keep up the good work.

Origins Jewellery
United Kingdom
22 days using the app
May 29, 2025

I have had nothing but a great experience with BLOY so far. Beyond the app being really straight forward and easy to navigate and set up, the Support Team has been absolutely wonderful so far every time I've reached out.

I spent a lot of time researching various rewards apps for our store, as we are only looking for a way to provide rewards for our customers and don't need to ask for reviews/affiliates/email marketing/etc (we have our systems for a lot of those functions already that are seamless in our process). Having an app that offers JUST rewards was a perfect fit for us. Not to mention the cost. If you're on the fence because you think the low price means low quality, I'd urge you to, at minimum, try the free trial and see if this app doesn't actually meet all of your needs. You might be surprised!

ScooterSwapShop
United States
7 days using the app
May 18, 2025

lovely support, would appreciate more analytics feature and export feature on data, kudos to the team

The Affordable Organic Store
India
21 days using the app
BLOY replied August 7, 2025

Update on August 2025: both features you mentioned are now available.

- Analytics feature – released in July 2025
- Data export feature – released in June 2025

We’re committed to continuously improving the app and truly value your feedback. If you have any questions or need any assistance, please don’t hesitate to reach out.

May 13, 2025

The app is easy to set up and use. While there are some features that could be more robust, for a free app, it's a great starting point and it offers more ways to earn points than the rewards system in our old software.

Kenco Outfitters
United States
6 months using the app
May 2, 2025

We've tried several reward apps for our Shopify store, but BLOY Rewards stands out! It offers far more features and flexibility compared to others we've used, making it a game-changer for customer engagement and loyalty. The app is intuitive, packed with options, and integrates smoothly into our store’s design and user flow.

A special shout-out to Chloe from customer support—she was amazing! Incredibly fast, knowledgeable, and genuinely helpful. She resolved our queries efficiently and made the onboarding experience seamless. It's rare to find that level of customer care these days.

If you're looking for a powerful & user-friendly rewards program with top-notch support, BLOY is the one to go with. Highly recommended!

Bohyme
United States
8 days using the app
April 30, 2025

It's a great program, you can communicate with your team in real time and get any problem solved. I've tried a lot of plugins and so far I think it's the best. If you can add a VIP level program, it will be perfect. I really like that it's a free program. The team is also very nice and although it takes a while to get back to you, the response is fast!!!! I hope this plugin will be more and more perfect.

NOKINS
China
About 23 hours using the app