BLOY Loyalty Points & Rewards

Had an issue regarding customer points updates, but Chloe was right on it. Although she couldn't fix it in situ, she actioned the development team immediately. There was also a subscription offer that was too good to refuse, and she helped to activate this. The App is super simple to use, and customer service mostly always available. I reached out for help at 4.30pm on a Sunday, and Chloe answered within the minute. Cannot ask for more than that. Now we only need to fix the original issue. Thanks Bloy

We’ve had a wonderful experience using BLOY Loyalty for our Shopify store. The app has been very easy to set up and customize, especially for creating a loyalty experience that aligns with our luxury wellness brand aesthetic.

The UI is clean, intuitive, and integrates smoothly with both our online store and POS system, which was extremely important for us. We also appreciate the flexibility to customize rewards, branding, customer messaging, and loyalty pages to reflect our business identity instead of feeling overly “discount-driven.”

What truly stood out was the support team. Emma and the BLOY team were responsive, kind, and quick to assist us with questions and adjustments during setup, including helping resolve branding concerns immediately.

Overall, this has been a great addition to our customer experience strategy and we’re excited to continue growing with the platform. Highly recommend for brands looking for a more elevated and customizable loyalty program experience.

We have been working with this app for more or less the last three weeks. What left me stunned is their customer service, one of the best I've ever experienced. They are here to help you until you have found the answers to your questions and until your requests are satisfied. I've also got the possibility to get my widget customized like I wanted it. Until now I've had a very good experience with this app.

BLOY has been very easy to set up and use. The interface is clean, and it includes the loyalty features we needed for our store, such as points, rewards, VIP tiers, referrals, and birthday rewards.

The support team has also been very helpful and responsive. They assisted us quickly with removing the watermark and were very friendly throughout the process. Thank you Annette

It would be even better to have more flexibility for theme and interface customization in the future, but overall, BLOY is a great app and very promising. Highly recommended!

There are a lot of great features with this app. Some areas of the loyalty program are super easy to setup and others are not as intuitive. For example, they have a setting to allow "stacking" of points to exchange intervals of points for the reward in a single transaction, but there is no way to cap it.

I'm subtracting 1 star because every time I requested help, they asked me to leave a review even though I had expressed that we hadn't had time to assess how well the app worked for us.

Additionally, I either misunderstood or was mislead about the founders "free forever" plan. I completely understand not being able to use all of the new features, I did not expect to be capped by number of orders that would force an upgrade.

Great app, easy and straighforward to set up. Helpful customer service too when needed.

Great App. Works as described. Super easy to set up and customer service was quick and friendly. Recommend!

Setting up the rewards program was a breeze, and it had every feature we were hoping to give our customers. When a couple of questions came up, I tried the live chat and got helpful answers almost instantly — seriously impressive support.

Highly recommend BLOY - Great concept for creating a loyalty reward system for my business and clientele.

Very friendly and helpful support! Chloe has been patient and attentive while helping me set up an API integration for my store. We’re still working through a technical issue, but I really appreciate her availability and willingness to help. Thank you!