Reviews (843)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this loyalty app as easy to set up with clear onboarding and a clean, customizable design that fits many themes and languages. They report strong boosts in retention, repeat purchases, AOV, and reviews through points, VIP tiers, referrals, birthdays, and email journeys. Merchants value accurate points logic, smooth POS and Klaviyo/Flow integrations, simple migration from other programs, and fast, proactive support at a competitive price.

August 12, 2026

Our business recently made the choice to switch from our previous customer loyalty software over to BLOY, and we could not be happier with the overall results. The entire data migration process was absolutely seamless. We were initially anxious about potential data loss, system downtime, or unexpected technical glitches during the transition, but the transfer of all our historical customer information and accumulated rewards points was executed flawlessly without a single hitch. It saved our operational team days of manual data entry and potential headaches.

From the very beginning of this onboarding journey, the customer service team has been nothing short of fantastic. They are incredibly quick to respond to our messages and extremely helpful at every single turn, ensuring that our team never felt left in the dark or confused. It is completely obvious that their support representatives are highly trained, knowledgeable, an dedicated to client success. They are always on hand to assist us with absolutely any query we encounter, regardless of whether it is a massive technical hurdle or just a small, minor clarification about a specific dashboard feature. They treat every single issue with the utmost urgency.

What impressed us just as much as the stellar customer support was the sheer usability of the platform itself. BLOY is remarkably easy to use, incredibly straightforward to setup, and highly efficient to deploy. The user interface is clean and intuitive for our team, which drastically reduced the usual learning curve and training time associated with adopting new software systems.

Overall, it has been a great experience for our company so far. The combination of a seamless transfer, feature-rich app, user-friendly experience and a deeply supportive, responsive customer care team has made the transition seamless and reassure us that moving to BLOY was the right choice. We are incredibly happy with our choice to switch to BLOY, and we highly recommend it to any business looking for a reliable, hassle-free loyalty solution that delivers real, measurable results.

APOM
Malaysia
13 days using the app
August 11, 2026

Great app. Very friendly and easy to use.

HERAVALDI
Bulgaria
4 months using the app
September 4, 2026

Una aplicación muy fácil de usar y configurar. Tiene un excelente soporte y siempre están disponibles para ayudarte en casi todo momento. Los recomiendo.

Nine West Mexico
Mexico
4 months using the app
September 3, 2026

I think Bloy is an exellent application for point program integration and easy to set.

Novaria Cosmetics
Belgium
5 months using the app
August 6, 2026

Great service.

GIA Products
United States
About 2 hours using the app
August 6, 2026

Very helpful offer an very easy menu and workflow

C&C SHOP ROMÂNIA
Romania
12 months using the app
June 19, 2026

Sto utilizzando l'app da diverso tempo e mi ritengo molto soddisfatto. L'interfaccia è intuitiva, ben organizzata e permette di trovare rapidamente tutte le funzioni necessarie senza perdere tempo. Anche per chi non è particolarmente esperto, l'utilizzo risulta semplice e immediato.

Tra gli aspetti che apprezzo maggiormente c'è la facilità di gestione delle attività e la chiarezza delle informazioni, che aiutano a lavorare in modo più efficiente e ordinato.

Un altro punto di forza è sicuramente il team di supporto sempre disponibile, rapido nelle risposte e competente nel risolvere eventuali dubbi o problematiche. Si percepisce attenzione verso il cliente e volontà di migliorare costantemente il servizio.

Nel complesso, un'app affidabile, semplice da utilizzare e supportata da un'assistenza davvero professionale. Consigliata.

La Casa Degli Incensi
Italy
5 months using the app
August 21, 2026

This app offers a full range of features, and customer service responds quickly to all issues and requests.

Everleaf
United States
2 months using the app
June 18, 2026

Voy a iniciar con la aplicacion, pero es la mejor que he visto hasta ahora sobre todo para habla hispana, bastante completa y lo mejor el soporte es excelente realmente Chloe tuvo toda la paciencia conmigo al ayudamr a instalarla!!! Ademas la interfaz de usuario e smiu facil de manejar y programar de aacuerdo a las necesidades de tu e-commerce

begenesis
Colombia
About 1 month using the app
June 18, 2026

This app has it all - excellent configuration options, high customization, fast support, app works fast as well. I have no further wishes, thanks Bloy. I like the VIP tiers the most, as well as the settings and how the customer loyalty page generates everything in the right language without having to change a lot. The most work is thinking of the points program and the tiers - this is up to yourselves - but even for that they have an AI tool built in you can use (if you have order history) or you can just use sidekick. Search no more foalks - this is the one.

De Hooyzolder
Netherlands
6 days using the app