Reviews (846)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this loyalty app as easy to set up with clear onboarding and a clean, customizable design that fits many themes and languages. They report strong boosts in retention, repeat purchases, AOV, and reviews through points, VIP tiers, referrals, birthdays, and email journeys. Merchants value accurate points logic, smooth POS and Klaviyo/Flow integrations, simple migration from other programs, and fast, proactive support at a competitive price.
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Très bonne application efficace et complète
je recommande
I'm writing a more updated review after using this app for a few days and was given it for free for lifetime. I'm forgoing the free offer to write this review and will be uninstalling the app shortly.
Customer service is helpful and earnest but I do find that asking for collaborator access to my store for every small issue is a little jarring. First issue I faced was the word Redeem not being in one line for the widget and the M falling to the 2nd line. There is no ability in the app to resize the font. Changing it to Claim worked for me but Customer service needed collaborator access to check on it. it's a size issue, i don't think you need to access my coding for that.
2nd issue was i marked positive for guests getting points. but after a few orders , some were guests some with accounts, orders were paid and marked fulfilled no points were entered and i had to do it manually. Chloe wanted access to check which this time I get it but I'm already a little turn off by this app due to other limitations. I am not able to export or import customer data on my own, i have to request support to do this. Entering points for 2000 over customers was exhausting, i have to open one by one, to go back to the first page, navigating to the next page again and again.
I think the app has promise but though i was given it for free for lifetime, this is a huge commitment. once the customers are earning and redeeming, it would be hard to get out of and if I have not much control and I have to ask CS for every single thing, this is becoming a chore.
Update: Thanks Jennie for the clarifications, I do appreciate your explanations on why the collaboration access was necessary. I wish your app all the best.
Très bonne application. Service client au top.
Excellent app
Multiple features
Easy to use
Top-notch and responsive support
We just started setting up, but sofar it looks great and much better than the other options we looked at! The service is very kind and efficient. Can't wait to have BLOY fully up and running. Thank you for your help Chloe!
AMAIZING TOOL !!!!! Super easy to install
You can contact support easily
J'ai découvert Bloy depuis peu de temps. Pour le moment tout semble très correct et facile d'utilisation.
J'attends de découvrir la suite...
Michel.
very positive, it's the best loyalty program app I've tried
VERY NICE APPLICATION , WE ARE FRENCH COMPAGNIE ; OUER CLIENTS WILL LOW TO MUCH
Great app, works very well and super customer care support!
