Reviews (381)

Overall rating
4
Counts per rating level
  • 72% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a strong all‑round solution for subscription businesses, from simple “subscribe and save” to clubs and wholesale. It’s praised as easy to set up, reliable long term, and flexible for many niches. Key features include customer self‑service, bulk price updates, and subscription group management. Many highlight fast, knowledgeable support for onboarding, migrations, customizations, and theme integrations, especially for small to medium businesses.

April 2, 2024

We've been using Bold for several years now. We were a bit anxious of switching from V1 to the new version, but I must say that 1: The tool works great, but even better 2: the support is great. (Shout out to Daniel, Krupa and Chandan)

Would definitely recommend.

Ginbutler
Denmark
About 2 months using the app
Bold replied May 8, 2024

Music to our ears! We're so glad the transition to V2 went smoothly and that Daniel, Krupa, and Chandan made the switch a breeze. Thanks for taking the time to leave this kind review!

January 26, 2024

Great app. I've been using this to manage my subscription vegan meals for years now.

Vegin' Out
United States
4 months using the app
January 26, 2024

Been using Bold for 6+ years. Some of the BEST customer service you can find. Even to the point where they'll help adjust the product subscription layout. Game changer. And the features are great for our one-product based business. Reliable company that we don't plan to switch.

Zaca
United States
9 months using the app
Bold replied February 12, 2024

Thank you for your wonderful review! Our team is humbled and thrilled to read your words. Thanks so much for taking the time to write in. We look forward to many more years of continued success working together!

September 15, 2023

Gran apoyo para arrancar con nuestro programa de subscripciones!

Gracias!

dogsfortheearth.com

Dogs For The Earth
United States
About 23 hours using the app
Bold replied September 19, 2023

¡Gracias por su amable reseña y gracias por elegir Bold!

September 26, 2021

Awesome help from the suppor teamt that will go into your store and fix any issues. Pretty happy so far.

Black Gold Elixir
New Zealand
3 months using the app
Bold replied September 28, 2021

Thank you for your kind review! We are so happy that you are liking the app and that we were able to help you. Thanks for choosing Bold.

February 4, 2021

I wish there weren't so many updates that we need to reach out to customer service for:/ But it does the job

Beyond the Hot Room
United States
10 days using the app
Bold replied February 4, 2021

Thank you for the honest feedback and review!

April 30, 2021

Great app for subscriptions. Easy to customize and for clients to easily control and manage their subscriptions.

Goodness Gracious
United States
4 months using the app
Bold replied May 4, 2021

Thanks for the review, and thanks for choosing Bold. If you ever need assistance check out our Help Centre or email in. Always happy to hear from you and provide support.

May 1, 2021

Very simple to use and works great so far. Customer and technical support are fast and efficient - thanks Daniel!

Biodynamic Coffee
Canada
5 months using the app
Bold replied May 4, 2021

Appreciate the review. We'll be sure to pass along the shoutout to Daniel. Thanks for choosing Bold.

December 9, 2020

Priyanka was extremly patient and quick to resolve my issue. Great customer service two thumbs up! Thank you again!!!

ZhanasPlantMagic
United States
About 1 year using the app
Bold replied December 10, 2020

Thank you for your review! We are so happy that Priyanka was able to solve your issue quickly. It's always our pleasure to help, it looks great!

February 2, 2021

Great support that replies quickly. Product seems to be well built and serves its purpose. Customizable and reliable.

Hide™
United States
22 days using the app
Bold replied February 2, 2021

Thank you for your review! We are so pleased that we were able to assist you quickly. Thank you for choosing Bold!